Introduction In an era of high connectivity and instant gratification, the expectations of customer experience have never been higher. Customers do not simply want but rather expect accessible and responsive communication across a variety of channels. And for organisations, the risks have never been higher. Disgruntled users now have the
La crisis del Covid-19 ha supuesto un auténtico punto de inflexión en la forma en la que trabajamos. De la noche a la mañana millones de empresas de todo el mundo se vieron obligadas a trasladar sus operaciones al entorno digital, así como la forma de relacionarse con sus empleados,
We as a society should actively involve a divers, non-tech-audience into the discussion in the proper usage of AI – it can not be tech experts only discuss what our everyday life is impacting so much already.
Analytics offers huge potential to transform raw data into operational intelligence. It provides new insights into old or new problems. This is crucial in business – but it is even more important for tackling big societal issues, such as domestic violence or human trafficking. I recently had the opportunity to
Eu sou Professor de Data Science já há alguns anos, e não é incomum, entre alunos e colegas termos ricas conversas e debates sobre o tema Inteligência Artificial e Machine Learning. Me lembro de uma aula onde os alunos colocaram questões tão interessantes que as respostas direcionaram aquela aula e
If you’ve switched on the news recently, you’ll have noticed how the words “supply chain” have now become part of Britain’s everyday vocabulary. From fuel shortages at petrol stations to the terrifying prospect of a Christmas turkey shortage, we’ve suddenly become aware of how precarious our society is, and how
Caroline Payne, Head of Customer Advisory, SAS UK Public Sector Team Digital innovation across governments around the world has accelerated in the last 18 months as leaders turn to data and technology to deliver rapid responses to the pandemic. Public organisations have had to move quickly, whilst being acutely aware
Munich Re (Dr. Nivien Shafik), pronovaBKK (Stefan Lodyga) und AOK Rheinland-Hamburg (Verena Kartz) geben Impulse.
O combate à fraude é um benefício para o mundo! Quem o afirma é Carla Costa Paes, Inspetora na Inspeção-Geral da Administração Interna, que nos falou sobre a importância do combate à fraude, os motivos que levam à existência de falhas e do papel da tecnologia neste complexo processo. Segundo
An ideal quartet formation of a rock band consists of a voice, an electric guitar, a bass, and a drum kit. What else do we need to enjoy our favorite tunes and get inspired? There's another great quartet that could bring you fresh ideas and that is the insurance industry.
