'Please hold, your call is important to us'
Which measures financial services can take to keep their customers complaints at a minimum.
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Tackling procurement fraud in health care
Analytics-based approaches in healthcare offer a new way of thinking about fraud. They are able to predict potential events.
The last mile – getting analytics into operations
The “last mile” is well known in telecommunications and supply chains. Now we face it in the analytical world as well. Read why!
Innovation at Scale: The changing profile of internal IT
SASChat - Innovation@scale on 14 November. A vivid twitter discussion on how innovation projects become revenue generating services.
Real-time analytics: the key to success in banking?
SAS study (i.p. w. Harvard Business Review, Accenture, Intel) to learn more about how companies are enhancing their business.
Model-driven architectures are key to surviving digital transformation
Two pieces of advice stood out for me in Tom Siebel's book: re-educate your leadership team and pick your partners carefully.
Austria is like SAS Viya: We have it all! - Deep insights into your data and a broad overview of your business
The connection between SAS Viya and the Austrian mountains Friends from Tyrol recently visited me in Burgenland at Lake Neusiedl. Tyrol is an area famous for really high mountains. Tourists from all over the world come to Tyrol to experience the fantastic views and hikes. So my friends laughed when
Uma nova Revolução Industrial
Vivemos um tempo onde, quer nos sectores produtivos da nossa economia, quer em toda a área de prestação de serviços, se tem vindo a perspectivar a introdução de novas tecnologias de automatização de tarefas. Os avanços científicos e a maturidade de conhecimento que foram sendo alcançados num conjunto vasto de
Forecast accuracy matters
In a recent video blog, I discuss forecast accuracy as a parameter for measuring the ability to forecast and plan demand. I further argue for the use of causal data as a key input to understanding historical demand and forecasting/planning future demand. Forecast accuracy is often claimed NOT to be
Teaching children AI skills for future jobs
Estimations suggests that 65% of children entering primary school now will be doing jobs that do not yet exist.