After years of disruption, the insurance industry has its sights set on change – the problem is that transformation often feels out of reach, or firms don’t know where to start. From speaking to our customers, we know that many want to embrace innovative technologies but remain stuck with costly
Insurers have faced significant headwinds in the last few years. The insurtech market continues to grow, even if it’s had the wind taken out of its sails recently due to funding for start-ups drying up and following the collapse of Silicon Valley Bank. But another contender and digital disruptor has
Amidst the ever-evolving retail industry landscape, marked by unprecedented challenges, one burning question emerges: What does it take to be a game changer in the face of disruption? Earlier this year, I was pleased to present the SAS Customer Experience “Game Changer Award” at the Retail Week Awards in London.
Había mucha expectación en torno a la celebración del SAS Innovate Madrid, que tuvo lugar el pasado 25 de mayo. Escuchamos muchas conversaciones sobre lo que la gente esperaba del evento. Estas incluían el deseo de volver a encontrarse cara a cara con clientes, partners y colegas del sector para
La visualización de redes se ha convertido en un básico para la detección e investigación de fraude, pero hay mucho más que obtener de la compleja estructura de gráficos que la respalda. En este sentido, y para comprender cómo podemos utilizarlas de manera efectiva para mejorar las tasas de detección,
A Fraude no setor bancário não é um tema recente, mas a pandemia e, mais tarde, a guerra tiveram impacto no setor, como aliás demonstra a quarta edição do relatório sobre a cibersegurança em Portugal do Centro Nacional de Cibersegurança (CNCS) "A mitigação progressiva da pandemia e o surgimento de uma
Sinds de start van de oorlog in Oekraïne heeft de Europese Commissie verschillende sanctiepakketten uitgerold. De economische impact van deze sancties op Rusland is significant en partijen aan Rusland gelieerd en/of op zoek naar commercieel gewin, zoeken voortdurend naar manieren om die sancties te omzeilen. Dit heeft ertoe geleid dat
A customer's initial onboarding journey is often the most interaction they will ever have with a company. This series of touchpoints provide the applicant with their first insight into what being a customer will be like. Unfortunately, disjointed and unconnected processes often create gaps for customers to fall through or
As businesses continue to evolve and adapt to the changing landscape of the global economy, decision-making has become increasingly complex. To stay competitive and meet the growing demands of customers, businesses must adopt new technologies and strategies to streamline their operations and enhance the customer experience. This is where AI
Resilienz-Selbsttest: Fragenkatalog um eine grobe Selbst-Einschätzung zu bekommen, wie es um die Widerstandsfähigkeit bestellt ist.
