Customer trust is a multifaceted thing. On one hand, earning and keeping it requires marketers to overcome a myriad of threats. On the other hand, trust is almost universally revered by marketers, and once obtained, the benefits are plentiful. A new report from Harvard Business Review Analytic Services and sponsored
The National Institute of Standards and Technology (NIST) has released a set of standards and best practices within their AI Risk Management Framework for building responsible AI systems. NIST sits under the U.S. Department of Commerce and their mission is to promote innovation and industrial competitiveness. NIST offers a portfolio
The significance of upholding trustworthy AI standards transcends multiple industries. Within retail, AI can potentially wield considerable influence in driving customer experiences, optimizing operations, and shaping business strategies. However, it is crucial to ensure that AI technologies are developed and deployed in an ethical manner, prioritizing human well-being and reflecting
The relationship between trust and accountability is taking center stage in the global conversations around AI. Accountability and trust are two sides of the same coin. In a relationship – whether romantic, platonic or business, we trust each other to be honest and considerate. Trust is fueled by actions that showcase
In this era of technology dominated by AI and rapid advancements, trust has emerged as a critical pillar of our interconnected world. As Reggie Townsend, Vice President of the Data Ethics Practice at SAS, explains, we must understand that trust is essential for meaningful relationships and the functioning of civil
When you think about life-saving technology, does a statistical computing environment come to mind? Statistical computing environments (SCE) are critical in accelerating scientific discoveries by enabling researchers to manage, process and analyze data efficiently and compliantly, maintaining the utmost regulatory integrity. As life sciences research generates increasingly large and diverse
I have done my share of traveling over the years. Some as a tourist and some as a global citizen in search of understanding new cultures and peoples. Regardless of the intent, one thing remained true. I hated packing. When my husband and I were preparing to move overseas to
What does it take to be on the Huffington Post’s new B-team? Led by Arianna Huffington, this not-for-profit initiative is a group of global business leaders committed to making businesses more socially responsible - and blogging about it. It takes a real commitment to corporate culture, and not just the inspirational
