As SLG’s health policy specialist, I’m chartered with developing novel ways to apply data analytics to our state government health systems. If you ask me, it’s the perfect blend of technology and policy - two of my favorite things. However, I sometimes find it challenging to identify the areas within
As much as I enjoy dramatic reinterpretations, for this blog post I’m just going to talk to you about the complex challenges municipal organizations face in setting spending priorities. The complexity stems from competing aspects of the various projects vying for funding. Some of these factors are related to the
Detecting and preventing fraud isn't easy. Many tools and techniques are required, and while the digital age and advanced technologies have made fraud much easier in many ways, those same technologies have opened up new ways to combat it. One of those comes in the form of social network analysis,
This is a dramatic interpretation of an actual conversation I recently had with the CIO of one of North Carolina’s leading cities. We discussed his experience using data quality, data integration, business intelligence and analytics in the daily operation of the city. I may have taken some...well, a lot of
Recently, there has been lot of uproar and confusion about the Supreme Court ruling on the constitutionality of the Affordable Care Act. Many were surprised by the ruling, and others, while happy it was upheld, are concerned about the constitutional questions that arose due to the way the ruling was
Fire department operations are very complex, with multi-faceted missions that include not only fire prevention and suppression, but emergency response and fire inspections. These must be coordinated with area growth and development decisions, and water system management decisions. When a fire or an emergency occurs, the right equipment, with the right people,
We've introduced the topic of the Four E's and discussed the role of analytics in Enforcement and Engineering. Now let's delve into Emergency Response. A quick emergency response can make all the difference in saving the lives of crash victims. Many vehicles can now communicate directly with emergency responders immediately after
Most management literature and studies posit that organizations with a clear mission and work objectives, understood by all levels of the organization, are the most productive. The key to that success is effectively communicating the mission, agreeing on key performance indicators and giving employees at all levels access to relevant
We've all heard of her. A little blond girl with a penchant for trespassing, and very finicky preferences in mattresses and breakfast food. Unfortunately, Goldilocks isn't just part of a fairy tale, she is alive, well, and causing havoc throughout government. If you haven't made the connection yet, "bear" with
When I was growing up, summertime always meant a road trip to see my grandparents and great-grandparents in Concord, California, just outside San Francisco. Most of our time in Concord was spent shuffling between relatives but my parents always made time for a day trip into San Francisco. On these
We're at stop #3 on the crash analytics highway. We've introduced the topic of the Four E's and have discussed the role of analytics in Enforcement. Now let's talk about Engineering. Safety, reliability and accessibility are all key components in road design. Traffic engineers work to make the driving environment
Last week I introduced this series. Today I begin to dive deeper into each of the four E's. First up? Enforcement. In 2009, there were 5.5 million police-reported traffic crashes. Law enforcement officers work diligently to prevent crashes by enforcing traffic safety laws pertaining to, among other things, seat belt
Like Vince said a few days ago, you don’t have to be Goliath to see how the intersection of big data and high performance analytics creates competitive advantage. Let’s also be realistic though: compared to someone like Walmart, pretty much everyone’s David! While Telstra and the Commonwealth Bank may not be the largest companies by global measures, they’re still
Bill Franks’s new book, Taming the Big Data Tidal Wave: Finding Opportunities in Huge Data Streams with Advanced Analytics, has just released. This book shows how big data is changing the world of analytics; what people, processes, technologies, and mindsets are necessary to succeed in analytics in this new era;
The April 2012 issue of ORMS Today contains a piece on "How analytics enhance the guest experience at Walt Disney World," by Pete Buczkowski and Hai Chu. While many of us are used to forecasting just one or two things (such as unit sales or revenue), Pete and Hai illustrate
“When I started using predictive analytics in 1991, I had a desktop computer with a 600 megabyte hard drive running SAS® 5.0 something,” said Olivia Rud, respected business intelligence thought leader and author of Data Mining Cookbook: Modeling Data for Marketing, Risk and Customer Relationship Management. Technology has vastly improved
As public safety officials leaf through their favorite criminal justice periodical they are greeted with pages and pages of analytics advertisements. These ads are laden with promises of robust and scalable solutions, improved efficiencies and, yes, the promise of prediction. While reading the advertisements, the mental conversation may go something
A few weeks ago, in Northern Virginia, a 30 foot highway sign fell onto I-66 and landed on a passing pickup truck. Fortunately, no one was hurt, but it drew media attention and caused motorists in the area to wonder about the safety of other signs and the transportation network
The American Association of State Highway Transportation Officials recently released a top 10 list of transportation issues that will be “talked, written or tweeted and legislated about” in 2012. As expected, funding constraints and Congressional action on reauthorization appear on the list but the group also notes that natural disaster
My colleague, Steve Serrao, just published a blog post on the proliferation of varied law enforcement approaches and their related phraseologies. After reading, I concur – hence, this blog’s title. I am not a huge fan of the term “predictive policing”. While others may love it and live it, and
The single most costly employee benefit for any organization is health insurance, and the price is going up. From 2003-2009, the costs per hour worked for employee health insurance increased from $1.03 to $2.00. These costs continue to increase from 5%-7% per year. The reality is that employee health insurance costs will continue
Many cities and counties are taking the lead of private industry and developing 311 call centers to consolidate incoming calls for service and information requests from citizens. The business advantages are clear: Citizens have one number to call for service and information rather than having to waste time searching for
Cities and counties are responsible for building and maintaining the infrastructure to support a broad range of services. Local governments must develop and implement multiyear capital projects plans that provide infrastructure for things such as jails, courts, public office buildings, streets, bridges, parks, athletic complexes and community centers, water treatment
Here at SAS Publishing, we’ve started the new year off with a bang, particularly when it comes to conferences. We’re attending a number of new shows in addition to the usual lineup this year. Visit our booth, meet our authors, check out our new and forthcoming titles, and talk with
A’s in the front, Z’s in the back. How many of us grew up sitting in alphabetical order next to the same few classmates throughout school? While this is a quick and efficient way to learn student names, which is no easy task, it is not the most effective way
During one week in December, two separate transportation agencies within the federal government made two major announcements. First, the National Highway Traffic Safety Administration (NHTSA) – the government agency responsible for guiding traffic safety initiatives on the nation’s highways announced that crash fatalities had declined to record low rates. Just
Local governments are not immune to the rising demand for more accountability in government run services and programs, and the expenditure of public funds. Elected officials and citizens alike want to know what these programs accomplish for the public investment made. To date, the response to these questions and demands has been
2011 saw incredible change in the states as more than half of the governorships changed hands. As expected, that caused significant turnover at the State CIO level, as well. So while executive and technology policies changed in many ways, the dismal budget situation reinforced the need to allocate tax pay
When I moved last year from Denver to the Washington, DC area people told me to prepare myself for the long hours I would spend in my car. I had no idea. It takes forever to get anywhere. Once, during a snowstorm it took me 9 hours to drive 10
JSM, Miami Beach, FL, July 31–August 3 Miami Beach in August is hot. Ridiculously hot. Almost as hot as our preview copies at this show. Conference goers were extremely excited about a number of our upcoming statistics titles, including Customer Segmentation and Clustering Using SAS® Enterprise Miner™, Second Edition, by
