Churn is a huge concern for insurers, credit card providers and telecommunications companies - even utilities. This Post-It Note author says that his company has found a way to reduce customer turnover - churn - by 10 percent using SAS Data Miner.
It's Friday the 13. That can conjure up all kinds of scary thoughts, or you might consider it a lucky day. Which is it for you? This SAS user doesn't rely on luck or chance with his or her important projects. SAS is used to predict failures and outages!
If you live in the US, do you remember the Dunkin Donuts commercial from about 30 years ago. It opens with a devoted donut maker climbing out of bed, saying "It's time to make the donuts." (Donut makers have to get up early so that you and I can have
Today, every organization is running on too few resources - getting it done with fewer people, a reduced budget and less time. Grid computing enables SAS to automatically use a centrally managed grid infrastructure to achieve workload balancing, high availability and parallel processing. Do what once took days in minutes
As you probably remember, this innovation series is really Brainstorming 2.0. I've taken the Post-It Notes that SAS users put on the Innovation Wall and reposted them here to help spark new ideas for using SAS. I'm also adding posts here and there when I have an interview with a customer
From the largest corporation to a small startup, data overload can be a crippling problem. Just ask this big guy ... Now you know. Happy holidays!
The holiday season has just begun here in Cary, North Carolina. My favorite holiday is Christmas, but your's may be another. I'll try to outline some of the ones that are celebrated here and for some of my other global readers - I may miss an important holiday when I try
It's the holiday season again in the US. Every December, many of us break out the holly, mistletoe, fir and SAS software to ring in the Christmas spirit. What's that? Do you mean to tell me that you don't use the world's leading business analytics software to play Jingle Bells! Well,
I've heard it said that perception is everything, but can you really track and measure customer perception in a way that will allow you to effect change? The answer is yes.
