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Customer Intelligence

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Analytics | Customer Intelligence | Data Management

People on stage with green lasers from recent SAS conference

Mike NemecekOctober 23, 2013 2

How’s the week gone for SAS? It’s easy as 1, 2, 3 …

SAS has had a good week. No. 1 in Analytics The company remains No. 1 in advanced analytics -- per IDC and Forrester, not just according to marketers like me. And we remain committed to innovation. Our data visualization offering, SAS Visual Analytics, is now used by more than 500

English

Customer Intelligence

Pamela PrenticeOctober 21, 2013 0

Survey says: Consumers want to be understood

These days, we can interact with businesses anytime or anywhere. Technology gives you convenience and choice – on how and when to do business. We can do our banking, shopping and travel planning through our computers and mobile devices when it suits us. At the same time, technology provides businesses with more information about

Customer Intelligence | Data Visualization

Vincent CotteMay 27, 2013 1

SAS Global Forum: Buzzword Bingo with SAS Experts

SAS Global Forum 2013 provided a platform for SAS to share its vision. If you couldn't make it to San Francisco, no problem, I have interviewed our key thought leaders to bring you their thoughts in a game of buzzword bingo. First up is Paul Kent, SAS' Vice President of Big Data. Paul

Customer Intelligence

Angela LipscombApril 30, 2013 0

All the news not to miss at SAS Global Forum

Couldn’t make SAS Global Forum in person this week? You don’t have to miss out on any of the great news announcements being made in San Francisco. Here’s a quick rundown. At SAS we have big data on the brain, and SAS Global Forum is our opportunity to showcase SAS

Customer Intelligence

Rachel Alt-SimmonsAugust 2, 2012 0

My customer experience experience

I’m beginning to think that 2012 is the year of the customer. We’ve seen a huge increase in customer experience initiatives coming out of the financial services and insurance industry this year. As we’re working with these companies to help them through this journey, you can almost forget that you

Customer Intelligence

Anne-Lindsay BeallOctober 31, 2011 0

Grocery goes high-tech – and social

After enduring 18 months in a punishing economy, grocers have emerged in better shape than most retail segments according to the Fifth Annual Supermarket Benchmark Study from RIS News and IDC Retail Insights. Still, there are no expectations of returning to business as usual, and technology is a key linchpin

Retail

Customer Intelligence

Leo SadovyAugust 18, 2011 5

Meet George Jetson - Customer Profitability Optimization

Take a quick look at the two graphs below. Which one appears to be the LEAST complex construction? You might initially suppose it’s the bottom one, nothing but bar graphs, and maybe just one bar graph, the tallest one on the

Customer Intelligence

Anne-Lindsay BeallAugust 11, 2011 1

Are we too close to customers?

At SAS, our marketing and R&D divisions work together with customers to develop software products. Droves of our developers attend SAS users group conferences to talk to customers, demo new technologies and get user feedback. We have three customer advisory boards who tell us how they’re using SAS products, what

Customer Intelligence

David WallaceJune 3, 2011 0

Everything old CAN be new again!

The first-annual SPARK! Financial Services Executive Summit used an unexpected approach to collaboration to generate unconventional ideas about the future of financial services. The ideas came from enthusiastic and engaged senior executives from across the financial services industry who are all committed to improving the industry’s image in the eyes

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Customer Intelligence