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Customer Intelligence
Amy Dyson 0
Redefining customer experience: Strategies from Swedbank Insurance, Get’mo and OREA

Every organization faces the challenge of improving customer service and delivering experiences that delight customers. Swedbank Insurance, Get’mo and OREA, three teams participating in the SAS Hackathon, are no exception. Each encountered unique obstacles in delivering better experiences for their customers. With creative solutions tailored to their specific needs, these

Artificial Intelligence | Fraud & Security Intelligence
Seema Rathor 0
From algorithms to action: Financial institutions must embrace AI to fight financial crime

Integrating AI and machine learning into anti-money laundering (AML) and combating the financing of terrorism (CFT) systems has become imperative for financial institutions (FIs) to safeguard their operations, customers and reputation effectively. Sophisticated financial crimes require advanced solutions to detect and prevent fraud. Money laundering, for example, is a financial

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