A successful energy savings program is a good thing for utilities, right? The truth is, that success can result in unintended consequences. One of our utility customers shared this example with me recently: "Let’s say we offer a free LED light bulb to every customer, and everyone removes an old bulb that used 75
While 2015 was an unpredictable and often difficult year for many UK retailers, their customers have certainly prospered. The Christmas season, in particular, saw increased discounts for the fifth year in a row. This followed a period when changing weather patterns and price deflation had already offset predicted sales, both in-store and
Health care is undergoing exponential change, and this year we’ll continue to see the industry launch bold missions to improve the patient experience. With new types of data and technologies, the vision of making health care more personalized and proactive is becoming closer to reality. In my new book “The
What if a reckless driver adopted a more responsible approach because the car insurance pricing was based on driving habits? What if the senior from next door had the insurance payments based on kilometres driven, resulting in significant savings? This may be reality sooner than you think. The Internet of Things will revolutionise
When SAS Scotland gave students 48 hours to build a prototype computer system to help increase police effectiveness, nine teams accepted the challenge. The venue was the University of Glasgow's Hackathon, one of the largest student hackathons in the UK, attracting 200 attendees. SAS Scotland has co-sponsored the event for the past three
When I walk into my local chicken shop I always feel that Mary, the owner, has roasted chickens, prepared salads and put on extra rice pudding for my family’s Friday night meal. Mary welcomes me with open arms, greets me and my son by first name and always has an
Why do you read SAS blogs? Do you come solely for the technical tips? Do you follow your favorite blogger and ignore the rest? Or maybe you just read the posts that relate to your industry or your current business challenge. I've heard from some of you that you try to read every post, but
Has analytics become just a buzzword, the hype du jour? It’s great that analytics are now cool, but few people have taken then time to understand what analytics really are and how they can help solve their business problems. Last month at the the 30th Annual International Maintenance Conference, I
It’s hard to believe that another year is over. 2015 is behind us; 2016 is ahead. As I looked back over this year, I recalled starting last year at the National Retail Federation Big Show. I presented in the SAS booth on “Optimizing Pricing Decisions.” The presentation was simple and used the concept of
Despite many experts touting 2016 as a significant year for innovation, IT is still chaotic, with many teams stuck in an old world. Organisations are implementing countless digital and data projects in an attempt to improve business models and streamline processes. Sadly, these rarely reflect any kind of coherent company-wide IT
