AI has been largely reactive for years: following human commands, assisting with tasks and providing insights based on predefined rules. But 2025 is shaping up to be the year of agentic AI, where AI agents exist to not just respond to human input but act independently. In the movie I, Robot, there's
As AI agents gain autonomy, who governs their actions? How do we ensure they align with human values, ethical standards, and legal frameworks? The urgency of governance for AI agents AI is no longer just a tool – it is becoming an actor in decision-making processes. From AI research assistants
AI agents are the tech trend of the moment. It is promising to reshape industries, streamline operations, enhance customer experiences and drive smarter decision-making in ways we couldn’t have imagined just a few years ago. As businesses, leaders, and innovators, it’s vital to understand how these systems actually function, not
Where were you when the global banking crisis of 2008 hit? I was in banking – marketing, to be specific – and I supported our mortgage department. I vividly recall our bank’s chief risk officer repeatedly refusing to enter the adjustable-rate mortgage subprime lending business. Many banks were eating our
AI is reshaping insurance – from streamlining underwriting and fraud detection to fighting climate risk.
In today's digital age, marketing technology (MarTech) plays a crucial role in how businesses engage with their customers. However, the success of truly contextual customer engagement hinges on one fundamental principle: trust. Building and maintaining customer trust is essential for long-term business success, as it fosters loyalty and contributes to
AI is pushing the boundaries of innovation. Understanding how it works isn’t just for tech experts; it’s for everyone. Whether you have a basic understanding or are looking to sharpen your expertise, SAS has developed AI and machine learning courses to help you understand why AI matters. By combining practical,
As AI agents gain autonomy, the ability to make informed, strategic decisions – at scale – becomes mission-critical. AI has evolved rapidly. We started with rule-based automation and then moved to machine learning models. Then 2023 was the year of ChatGPT, and 2024 was the year of multi-modal AI. We’re now
The world of data and AI is evolving at breakneck speed, with 2025 shaping into a year of breakthroughs and significant challenges. From AI model hallucinations to the role of synthetic data in innovation, industry leaders are grappling with complex issues that will shape the future of technology. I recently
The rise of digital banking, driven by tech-savvy consumers, has permanently transformed the financial services landscape. Both individuals and businesses now demand seamless, user-friendly experiences, to manage their finances effortlessly across multiple platforms. Generational shifts in expectations Younger generations, including Gen Z and Millennials, have distinct financial expectations compared to
