~Contributed by Rex Pruitt, IFSUG Chairman One of the newest SAS users groups has settled on a date, time and place for its first formal get-together. IFSUG (Insurance & Finance SAS Users Group) will meet March 4-6 in the new SAS Executive Briefing Center in Cary, NC. The IFSUG Summit will
I've heard it said that perception is everything, but can you really track and measure customer perception in a way that will allow you to effect change? The answer is yes.
I have previously written about how to create funnel plots in SAS software. A funnel plot is a way to compare the aggregated performance of many groups without ranking them. The groups can be states, counties, schools, hospitals, doctors, airlines, and so forth. A funnel plot graphs a performance metric
