It’s that time of year again, and I have retail on my mind. Not only because we’re reaching the peak of the holiday buying season, but because we at SAS are getting ready for one the biggest events on our calendar, the National Retail Federation tradeshow in January. As I’m
How does Santa keep track of everything on his big night? I can't confirm or deny that he uses SAS software -- but if he does, it would look a lot like this! ... A couple of years ago, I blogged about a prototype dashboard that I wrote for Santa. This
The idea of "management by walking around" has been around for a while. First brought to prominence in Tom Peters and Robert Waterman’s best-seller In Search of Excellence, the concept is that managers get out of their offices and meet employees in their work areas to get a sense of how
The holidays are sometimes chaotic, especially for those tasked with analyzing consumer shopping data! I would like to share a few tips on adding order to your chaotic data. SAS recently published an interesting article, sharing the results from a consumer survey. The infographics in the article showed high-level summary information, such as:
‘Tis the day before T-Day and all through the mall The shoppers are waiting for prices to fall. The signs they are printed and ready to hang In hopes that “Black Thursday” will start with a bang. The family has traveled and all gathered here To spend time with grandma
I love Christmas, but there is one thing I never seem to get right: the office Secret Santa. Every year I draw someone I’ve barely met and fruitlessly dig around for clues – only to find myself hastily wrapping a scented candle/novelty mug at the eleventh hour. Merry Christmas Sandra
With Amazon Prime's 2-day shipping, I seldom go to physical stores any more. How do they deliver items so quickly? Let's analyze some data to find out... There are very few services/memberships that I truly feel like I'm getting "a good deal" for my money - and Amazon Prime is
Do you order things online, to avoid paying sales tax? Those "good old days" might be coming to an end soon... Here's a snapshot of my latest purchase from Amazon.com (a little something for the Talk Like a Pirate party I had on Sept 19): In the US, each of
Would you build a house without a proper foundation? Most of us wouldn’t dare, but that’s exactly what many retail businesses are doing today. When building a house, if you don’t get the foundation right, paint, wallpaper and fixtures won’t matter much. It’s no different in the retail industry. Success
Imagine that you’re a large retail firm, in need of projecting sales for the next few months. With the right analytical solution, it can literally take just seconds to have a forecast in place. You drag and drop some variables and can figure out exactly which ones are underlying factors
What insights can be gained from the massive amounts of data that allow us to make decisions that deliver the best results? Data vs. information is an ongoing battle. Many people look for more data to make confident decisions. However, what most people seek is insight. Retailers always have tracked
“Within ten to fifteen years, the typical US mall, unless it is completely reinvented, will be a historical anachronism—a sixty-year aberration that no longer meets the publics’ needs, the retailers’ needs, or the community’s needs.” So proclaimed Rick Caruso, founder and CEO of Caruso Affiliated, a retail/commercial real estate development
Are retailers suffering a skills shortage when it comes to analytics? Nikki Baird from Retail Systems Research (RSR Group) offers some intriguing observations about the critical analytical talent shortage facing the retail industry in a recent article, “Where Have All the Data Scientists Gone? SAS Analyst Day Report Out.” Her observations
If the latest raft of retail trading updates are anything to go on, it’s pretty clear who the winners were this Christmas: the consumers. A period of heavy discounting – aimed at bolstering weak sales and protecting elusive customer loyalty – was good news for cash-conscious customers, but left many
I’m not a coupon junkie. In fact, I feel like a coupon victim. Hardly a day goes by that I don’t get an avalanche of offers from: Email. Snail mail (in catalogs, flyers, coupon books, etc.). In-store flyers. Mobile apps. Store checkout. The vast majority get tossed in my garbage
The No. 1 retail trend for 2014 will be innovation powered by advanced analytics. Why? Because retailers with the ability to surface and validate new ideas from customer data will be able to test new ideas faster, launch them faster in stores, and roll out profitable programs faster. Transformation today
Blockbuster recently announced it‘s throwing in the towel and closing its remaining 300 stores in early 2014. My how times change! Blockbuster, bought by Dish Network in 2011, was an integral and intimate part of our lives for years. Teens gathered at the neighborhood Blockbuster to rent movies and hang
In the days before the Internet, I’d pull a promotional flyer or catalog from one of my favorite retailers out of my mailbox or newspaper like an excited kid hoping it contained something I coveted. And at price so amazingly low that I’d feel no guilt in buying it. More
SAS has been used to track the spread of many things, such as wild animals, tornadoes, and money launderers -- but this time I'm using it to track the spread of Walmart stores across the U.S. over time! Since its start in the 1960s, Walmart has grown to be the largest
In a retail market where new customers are thin on the ground, keeping hold of existing ones becomes even more important for powering growth. But how do retailers and consumers view customer loyalty? And what is the most effective way to use the now ubiquitous loyalty card? Asking the right
My headlines for Honduras were not like the frightening ones that we often see in the news. My headlines include the beauty of the people I met, the children I grew to know, and the country I experienced. I went to Honduras with a group from Cincinnati, Ohio to spend
I recently read an interesting article in The Economist, where they describe "The Big Mac index." This is an index they invented as a lighthearted guide to compare currencies in different countries. In their article they create a multi-panel display (similar to a dashboard) where they compare the index for several countries using
Amazon, Apple, eBay, Facebook and Google – known as the Tech Titans to some – continue to set the agenda with their continuous stream of mobile business initiatives. In fact, consumers embrace and, in some cases, expect many of the same mobility resources they’ve experienced through the Titans from the
According to a recent article from Forbes, the three hottest trends in retail for 2013 are: Mobile -- 93 percent of mobile developers anticipate that it is “likely to very likely” that most retail companies will have enabled mobile commerce in 2013, and 2/3 of developers believe that consumers will
'Twas the week before Christmas, and all through the world ... dot-matrix printers were humming as Santa's naughty/nice list was unfurled... Can you imagine what it must have been like years ago when Santa had to maintain his naughty/nice list by hand, with a feather quill pen?!? Or even these
We all know the holiday shopping season is paramount to a retailer’s annual results. As we enter the 2012 holiday shopping season, customers’ expectations of retailers have never been higher. One thing that can plague retailers, especially during the hectic holiday season, is out-of-stocks. Whether you are a fashion retailer
Recent SAS-sponsored research by the Economist Intelligence Unit surveyed large enterprises on a number of questions about "big data" and its value. The most prominent finding was that companies with a strategic data plan were much more likely to be financially successful than those who treat data as a tactical
Thanks to Illumino, the citizens of Datapolis are still able to get their medicine and Frackture is being kept at bay; however we both have our hands full and a new crisis is on the horizon. Our data scientists and engineers have informed me that a new evil force is
Retail is one of the most time-sensitive industries. Find out how mega-chain Family Dollar Stores Inc., which operates more than 7,400 stores in 45 states, relies on high-performance analytics to shrink data processing windows from days to less than an hour and speed decision making. Scott Zucker, Vice President of
Macy's Inc. is one of the nation’s largest and most well-known retailers, with a loyal base of customers who shop at its stores and online. The company’s e-commerce division, Macys.com, is relying on big data and high-performance analytics software from SAS to better understand its customers and help increase overall
