After enduring 18 months in a punishing economy, grocers have emerged in better shape than most retail segments according to the Fifth Annual Supermarket Benchmark Study from RIS News and IDC Retail Insights. Still, there are no expectations of returning to business as usual, and technology is a key linchpin
Retail is an interesting industry. It has its own challenges and opportunities, but what happens in retail is worth watching for marketers in any industry because retailing is the essence of a market. The storefront / cash register / online shopping cart is literally the intersection of the “supply” curve
Every night, I drive right by our favorite grocery store on my way home from work, so I usually call home to see if we need anything. Sometimes the list gets long and I have to pull over to write it all down. That’s how I manage our grocery list.
Deb Orton recently had a chance to speak with Bruce Bedford, VP of Marketing Analytics and Consumer Insights at Oberweis Dairy about social media and its role in how they do business. Oberweis Dairy is based in the Midwest and reaches its customers through 48 store locations, its home-delivery business
More than 30 Premier Business Leadership Series attendees gathered for a roundtable discussion of social media in retail. "Is Your Company Antisocial? How to Effectively Engage Consumers Through Social Media and Mobility," was hosted by Michelle Thomas, Senior Brand Marketing Manager at Zappos. She was joined by Lori Schafer and
How do you maintain a local feel in a central organization of 810 department stores in 45 states? Speaking at The Premier Business Leadership Series in Las Vegas, Steve Nevill, Executive Vice President of Inventory Management and Support for Macy’s.shared how the retailer (which had $23.5 billion in sales in
As promised in my last post, SAS’ Greg Soussloff, Dan Crane, Lori Schafer, and James Vickers are back from the National Retail Federation’s tech conference, NRF Tech. Here’s what they learned and shared at the SAS Roundtable on Social Media and Merchandise Planning. The well-attended roundtable included IT executives from
I hope you saw my previous post on lessons learned in retail, which shared insights from industry leaders Terry Donofrio, President of Retail Systems & Services; Frank Andryauskas, former CIO and Executive VP of Supply Chain for KB Toys; and Val Trivisonno, VP of Commercial for The Body Shop Canada.
Last week at the SAS Retail Executive Seminar held in Cary, NC, I was able to catch up with industry leaders and ask them a few questions about what’s going on in retail -- and their predictions for what’s coming next. Keynote speaker Terry Donofrio, President of Retail Systems &
Welcome back to our green enterprise checklist for retailers. In my previous posts, I described how to create a vision for sustainability and how to evaluate your operations, merchandise, supplies, advertising and marketing. The final area on our checklist is to evaluate your people. Your People Employees must be trained
Welcome back to our green enterprise checklist for retailers. In my previous posts, I described how to create a vision for sustainability, how to evaluate your operations, your merchandise and your supplies. The next area on our checklist is to evaluate your advertising and marketing. Your Advertising and Marketing Reduce
Welcome back to our green enterprise checklist for retailers. In my previous posts, I described how to create a vision for sustainability and how to evaluate your operations. The next area on our checklist is evaluating your merchandise. Your Merchandise Successful businesses know they need the right product mix for
Welcome back to our series of posts that provide a green enterprise checklist for retailers. In my previous post, I described how to create a vision for sustainability and introduced five areas of focus to help you begin implementing that vision. The first area on our checklist is to evaluate
With increased customer awareness and consumer demand about the virtues of going green, getting your company to become more environmentally friendly is a winning strategy. But sustainable business practices are relatively new to many companies. The most common question I get is: “Where do I start?” There is no direct
I recently attended the National Retail Federation’s (NRF) “Big Think”. The Big Think is an annual invitation-only event hosted by Tracy Mullen, CEO of NRF, and her staff. NRF is the “voice” of retail and represents an industry with more than 1.6 million U.S. retail companies, more than 25 million
In the long-running television sitcom “Seinfeld,” Jerry’s neighbor (and nemesis) Newman often commented on his job as a U.S. postal worker. Making fun of the mail; and post office; was a recurring theme. In the show’s final season, one episode was even titled “The Junk Mail I was reminded of