Dentro de toda compañía la búsqueda del éxito es una constante, sin embargo, para alcanzarlo el primer paso es minimizar y de ser posible desaparecer todos los factores de riesgo que puedan ponerlo en peligro, por ejemplo, el fraude. Diversos son los factores que pueden dar paso a la presencia
La experiencia del usuario es una de las aristas más relevantes dentro de la rentabilidad y ganancias de las compañías -para algunas es la más vital-, sin embargo, es probable que no todas las organizaciones comprendan su importancia o beneficios, por ejemplo, personalizarla. En primer lugar, debemos entender la experiencia
Retail isn't an easy place to be these days. The environment is omnichannel and ever-changing. Competition is rising and retailers are struggling to understand how to best meet customers’ merchandise preferences. Fortunately, analytics are driving profitability and market share for smart retailers. Let’s take a look at the four hottest
Con la gran oferta de bienes de consumer packaged goods (CPG´s) que existe hoy en día al alcance del consumidor, disponibles tanto en línea como en establecimientos de consumo o vía aplicaciones móviles, sólo por mencionar algunas, la industria manufacturera se encuentra enfrentando un gran reto para poder alcanzar y/o
La volatilidad de demanda y expansión de portafolio de productos, así como la persistente presión de alinear los costos de la cadena de suministro con la demanda del mercado, son solo algunos de los retos que enfrentan las organizaciones de industrias como manufactura, alimentos y bebidas, farmacéuticas o automotriz. La
Machine learning is taking a significant role in many big data initiatives today. Large retailers and consumer packaged goods (CPG) companies are using machine learning combined with predictive analytics to help them enhance consumer engagement and create more accurate demand forecasts as they expand into new sales channels like the
Tradicionalmente, el pasado ha sido una de las herramientas más comunes para predecir el futuro. Con los avances en la tecnología se ha logrado monetizar esta información con la finalidad de conocer a los consumidores y poder generar estrategias enfocadas en sus necesidades y deseos, sin embargo esto pudiera ser
With today’s customers able to access rich sources of product and service information – especially pricing data – when they are mobile, retailers are being forced to innovate in the way they capture consumers’ attention. Unfortunately, attention spans are rapidly decreasing to just the few seconds that a user spends
Has there ever been an app that’s captured the world’s imagination as quickly as Pokemon Go? The usage statistics are mind-blowing, and whether or not the world has reached “peak Pokemon Go” yet, this will doubtless be a short-lived fad. But this could be the app that brings augmented reality and
¿Cómo puedo incorporar la analítica a mis decisiones estratégicas de negocio? ¿Qué implicaciones tiene para el futuro “Analytics of Things”? ¿Cuáles son las tendencias analíticas para las diversas industrias? Estas, y otras preguntas fueron parte de la experiencia vivida el pasado 21 de junio en SAS Business Analytics & Innovation
When something comes between you and your customers – like not having product in-stock or providing offers that aren't relevant to the customer – it causes delays and makes it harder to complete transactions in a satisfying way. But, an inexpensive sensor, beacon or Radio Frequency Identification (RFID) tag placed
I was standing in the greeting card and seasonal gift aisle at my local grocery store recently surrounded by Valentine’s Day goodies. All the other shoppers standing in the aisle with me looked as perplexed as I felt. Should I throw in the towel, succumb to pressure, and get my
You probably heard the recent announcement this past Friday that Walmart will be closing 269 stores. Are any closing near where you live? This blog shows some really cool SAS maps to let you drill-down into the data! I've seen a few maps showing which Walmart stores are closing, but they
While 2015 was an unpredictable and often difficult year for many UK retailers, their customers have certainly prospered. The Christmas season, in particular, saw increased discounts for the fifth year in a row. This followed a period when changing weather patterns and price deflation had already offset predicted sales, both in-store and
It’s hard to believe that another year is over. 2015 is behind us; 2016 is ahead. As I looked back over this year, I recalled starting last year at the National Retail Federation Big Show. I presented in the SAS booth on “Optimizing Pricing Decisions.” The presentation was simple and used the concept of
I was reading through Deloitte University Press' 2015 Holiday Spending survey - the results were interesting, but their graph made you jump through mental hoops to understand the data. So of course I used SAS to create a simpler version of the graph, so you'll have more time for holiday shopping!
The holiday season is a festive time of the year. But it can also be a nail biter for retailers. Months of planning can be sidetracked by fickle consumers or aggressive pricing from competitors. Paying attention to even a little bit of data can work wonders. In October, SAS conducted
The Rule of Three is a writing principle that suggests that things that come in threes are inherently funnier, more satisfying, or more effective than other numbers of things – Wikipedia. 3 Ps of success, Blind Mice, Little Pigs, Stooges, Musketeers, The Matrix, The Lord of the Rings, rings, pairs
All of us in the retail and wholesale industry, regardless of role, are responsible for the same objectives: Increase customer satisfaction, inventory productivity, and profitability by way of localization and omni strategies. We've learned that our best strategies sometimes fall short; we spend significant effort analyzing, only to achieve marginal results. Many of
El internet de las cosas (IoT por sus siglas en inglés) no es un concepto nuevo, sin embargo es una tendencia creciente que apenas en 2015 se está monetizando con proyecciones de hasta un impacto económico de 8 mil millones de dólares. Que todo y todos estén conectados siempre es
I realized a little while ago that I may have more loyalty cards and memberships than the average person. (And that I more actively prove my loyalty than the average person). But as anybody who has ever signed up to a mailing list or for a store card knows, having
Cuando un vendedor utiliza todos los datos disponibles para comprender mejor al cliente, puede crear programas de ventas innovadores y tomar mejores decisiones. Los minoristas que no toman en serio sus datos, corren el riesgo de ser empujados hacia el estante de liquidación. El liderazgo de un retail depende fundamentalmente
If you know me, you know two undeniable things (other than my love for froyo): I consider shopping a sport and I am an Analytics geek. Being an Analytics geek means that I see potential for using data everywhere, and never more than when it’s my data as a customer.
USA Today recently published an article titled 10 retailers take two-thirds of your money. The story highlights the revenue distribution among the Top 100 retailers in the S&P 1500. It was startling to see that such a small number of retail powerhouses take in such a large percentage of consumers’ income.
Hoy en día las cadenas de retail tienen un severo competidor: los pequeños comercios, quienes a partir de 2003 han mostrado un incremento en sus ingresos, provocando una baja de 7% en las ventas de los grandes almacenes. Se estima que en los próximos cinco años, 36, 000 empresas de
On Monday, SAS announced the beginning of a new era with its Toshiba Global Commerce Solutions OEM partnership. This is the first time SAS has provided its technology for an equipment manufacturer to wrap into its solution to help retail customers gain the benefits of advanced analytics. We always ask
I just found out that Girl Scout cookies haven't changed from when I was a kid. I just moved to a different area, serviced by a different cookie maker! That's what I found out from the cool map in an article on latimes.com! The article explains that there are two different
Once upon a time: The toy industry has invited me to the world‘s largest toy fair, which took place recently in the city of Nuremberg. With close to 3,000 exhibitors the toy fair is bigger than ever before. Success is the theme of the event, and most German retailers cannot complain with consecutive
Cupid is bearing down on me again, and I’m still only thinking about what gifts to give my wife and daughter for Valentine’s Day. At this point, I’m hoping for divine inspiration. Based on holiday shopping research we conducted in November, I’ve learned that the gifts women expect to receive
En México existen 59.2 millones de usuarios de internet, de acuerdo con el estudio de AMIPCI de 2014, lo que se traduce en un mercado de 52% de la población total del país; y año con año el uso de dispositivos móviles como los smartphones y tablets está en constante
