Hidden Insights

Analytics

Find out how analytics, from data mining to cognitive computing, is changing the way we do business

Analytics

Tonia Calvio28 November 2018 0

Come incrementare le potenzialità delle risorse umane grazie a People Analytics

La prova definitiva per poter definire una tecnologia “mainstream” consiste nel verificare che essa venga ampiamente utilizzata in tutta l'azienda, dalle funzioni a servizio del cliente alle attività di back-office. Gli analytics sono stati a lungo incentrati sul cliente ed ampiamente utilizzati anche per le prestazioni individuali, ad esempio, dalle

Italian

Analytics

Process improvements in insurance are boring – or are they?

Michael Rabin20 November 2018 1

Process improvements in insurance are boring – or are they?

If we look at digitisation projects among insurance companies, the majority are essentially process improvements and cost savings. Processes and costs. These are not exactly “modern” terms. They are more or less precisely the opposite of the usual buzzwords and statements about digitisation and innovation. Does that make them boring

English

Insurance

Analytics

Why personalising the student experience is critical to higher education’s viability

Harry Clarke14 November 2018 0

Why personalising the student experience is critical to higher education’s viability

Over the last few months there have been two disparate themes in my conversations with higher education institutions. The first has been the pervasive and ambitious plans for growth throughout the sector, and the second has been concern over increased competition for students and resources. At first glance, these seem

English

Education

Analytics

The Relationship Between Insurance Companies and Insurtech

Michael Rabin14 November 2018 0

It’s Complicated: The Competitive, Coexisting and Cooperative Relationships Between Insurance Companies and Insurtechs

The insurance industry is one of the late starters in terms of digitisation, even in customer service, where digital networking has literally been imposed. This is largely the result of company size and the associated deadlocked structures, plus legacy systems and processes. These make it difficult to react spontaneously to

English

Insurance

Analytics | Customer Intelligence

4 ideas for crafting superior customer experience within B2B

Daniel Poulsen8 November 2018 0

4 ideas for crafting superior customer experience within B2B

As recent studies have shown, customer experiences within B2B are not living up to the expectations customers have from B2C. With clear benefits such as optimised lead generation, improved loyalty and retention, reduced cost to serve, and stronger organic reach, it is surprising B2C best practices have not yet rubbed

English

Analytics | SAS Administrators

Andrea Negri6 November 2018 1

SAS Platform Governance & Security

Sicurezza, privacy e controllo sulle informazioni sono alcuni dei principali temi che negli ultimi anni hanno acquisito sempre più importanza in diversi ambiti, tra cui quello che riguarda SAS Platform e la sua governance. Per gestire una piattaforma tecnologica come quella che SAS mette a disposizione si viene spesso coinvolti

Italian

Analytics | Learn SAS | Programming Tips

Steffen Stahl6 November 2018 4

First SAS User Group Meetup: "Inspired users can go to work the next day and start right away"

A few weeks ago, the first German SAS® user group meetup took place in Berlin. I had a chance to talk to Igor Khorlo, Senior Statistical Programmer at Syneos Health Germany GmbH and founder of the SUGG, about his motivation to constitute this group. What I experienced was a fascinatingly

English

Analytics | Artificial Intelligence | Customer Intelligence

Hidden Insights: CDP or not to be? That is the question

Reece Clifford2 November 2018 0

CDP or not to be? That is the question

The line that inspired this blog’s title is perhaps one of the most famous in world literature. But the entire speech of Hamlet by William Shakespeare is something that reflects the thought many involved in customer data platforms (CPDs) face daily: What is the right decision? This blog around the question

English

Analytics | Artificial Intelligence | Students & Educators

AI and the fear for your job: How an emotional debate can become a factual and constructive discussion

Andreas Becks30 October 2018 0

AI and the fear for your job: How an emotional debate can become a factual and constructive discussion

Will AI dramatically accelerate the division of our society into the “elite” and the “worried rest”? For example, will there be highly effective personalized medicine that only very few can afford? Will AI take over the automatable jobs of the middle class, while the highly qualified elite maintains or even

English

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Analytics