¿Te has planteado alguna vez como mejorar el rendimiento de tu plataforma SAS? ¿Qué es? La Administración Experta consiste en monitorizar los entornos SAS y realizar un mantenimiento reactivo y proactivo, así como atender a peticiones puntuales por parte de los equipos técnicos de los clientes. ¿Para qué? Con la
El incremento del comercio online está provocando que los usuarios sean cada vez más exigentes y dispongan de una mayor variedad de comercios donde efectuar sus compras. Tener la capacidad de ofrecer productos que se adapten a las preferencias de nuestros usuarios, es cada vez más importante y necesario. ¿Qué
No passado dia 25 de maio, aproveitámos a presença da equipa de gestão a nível global do SAS na cosmopolita Madrid para nos reunirmos com os nossos clientes e parceiros, que já consideramos amigos, para abordar um tema tão em voga como a analítica avançada sob diferentes ângulos no nosso
After years of disruption, the insurance industry has its sights set on change – the problem is that transformation often feels out of reach, or firms don’t know where to start. From speaking to our customers, we know that many want to embrace innovative technologies but remain stuck with costly
Insurers have faced significant headwinds in the last few years. The insurtech market continues to grow, even if it’s had the wind taken out of its sails recently due to funding for start-ups drying up and following the collapse of Silicon Valley Bank. But another contender and digital disruptor has
Amidst the ever-evolving retail industry landscape, marked by unprecedented challenges, one burning question emerges: What does it take to be a game changer in the face of disruption? Earlier this year, I was pleased to present the SAS Customer Experience “Game Changer Award” at the Retail Week Awards in London.
Desde que en 2019 se constituyese la Red de Destinos Turísticos Inteligentes (RDI), el camino recorrido por la industria del turismo, capital para la economía española, no ha sido fácil, con una pandemia que dió de lleno en la línea de flotación de este sector. Hoy, el panorama comienza a
Customers are more demanding than ever before. An effect of the pandemic is that brands had to go digital at any cost to survive and one of the side effects from this was an increase in customer personalization demand. Email inboxes are full of emails from all possible brands –
The perfect storm of challenges facing insurers is well-known to anyone working in the industry today. Some have been bubbling away for years – such as the competition from insurtech companies and non-insurance firms like manufacturers, the rising cost of claims, and internal inefficiencies. As the tough economic climate continues
If Fabrizio Biscotti, vice president at US research and consultancy firm Gartner, is correct that hyperautomation is no longer optional but a ‘condition of survival’ for businesses, then we are indeed entering a new era of retail. It’s a theme we’ve discussed throughout our blog series on hyperautomation – but
