“We have a data lake. Nowadays, who needs a data warehouse too? That’s totally antiquated. It’s an obsolete model.” I often hear this kind of sentiment in my consulting work with clients. Dynamic analytics and digitisation teams face what they see as antiquated systems that are in urgent need of
So you want to achieve business outcomes, and very likely data and analytics can help. But how? You know what you want to achieve, but you are not experts in data and analytics. We are experts of data and analytics, but we don’t know what you want to achieve. How
There is a virtualisation revolution happening in networks, as communication services providers increasingly turn to automation to deliver ongoing cost savings. 5G is also just around the corner and will place increasing demands on networks. As a result, there are a number of changes on the horizon. The first is
When we talk about artificial intelligence (AI) and ethics, we are not referring primarily to dystopian applications in which an autonomous robot stubbornly makes decisions about life and death without human control in Terminator fashion. Of course, this does not mean that a critical discourse, for example, on autonomous weapons,
Some say that the insurance industry is a long, quiet river on which stately steamships cruise. Others say it is a shark tank where only the strongest survive. Which is right? The answer is both. The insurance market is clearly mature, with a limited scope of action for individual players.
Modern customer intelligence systems give managers the ability to track key success factors. This means they can make better decisions about the allocation of physical and financial resources and improve strategic planning. This blog post builds on previous articles about how customer intelligence can support marketing and discusses its integration
Process mining is an analytical method that can be used to improve business processes. It has been applied at hundreds of organisations across many sectors, including banking, manufacturing, telecommunications and health care. In each case, organisations have found that they have been able to reduce the time required to run
This episode covers one of the greatest challenges in Dutch data science: how to distribute €43 billion (no, that’s not a typo) among all Dutch health care insurers in a fair, equal and transparent way. To learn more, I visited the biggest health insurer of the country, Zilveren Kruis, and
Life phases Wild salmon spend the first phase of their lives in rivers, developing through stages as they make their way downstream to the estuary. Here they embark on the second phase of life, swimming in the open ocean and eventually returning to the river to spawn. Analytical models are
"Hello, Mr Kaiser!" Remember him? At least our dear German readers will: From the 1970s to the early 2000s he came to our living room before every newsreel. As the insurance representative of the nation, he embodied trust, closeness and fairness. Whether property, casualty or motor vehicle insurance, Günther Kaiser
