Why innovation succeeds or fails
This blog continues the conversation and about why innovations succeed or fail, and the importance of both timing and chance.
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The hidden cost of subscription fraud
Subscription fraud ‘disappearing acts’ have economic, human and reputational consequences. What were initially isolated cases have now become a systemic industry issue for telecommunication companies worldwide. In fact, the CFCA reports an approximate $2.03 Bn. lost to fraud every year due to subscription fraud through impersonation. Other variants of subscription fraud through applications and ‘credit muling’ contribute an additional $1.93 Bn. and $1.75 Bn. respectively.
Let’s play data: How data science could help in target sports
I asked Jaimy van Dijk if it's true or false if analytics has huge potential in sport.
Get Resourceful About People and Skills Transformation
Why HR is key to driving change in the public sector – powered by data and analytics.
Computer Vision and Image Analytics
Over the past few months, I’ve been working on a fascinating project with one of the world's largest pharmaceutical companies to apply SAS Viya computer vision to help identify potential quality issues on the production line as part of the validated inspection process. As I know the application of these
Understanding current and future needs of residents
The introduction of analytics, machine learning and AI, will equip authorities to find previously undetected insight from their data.
The Benefits of a SAS Customer Data Platform
Crucially, this data not only needs to be standardised but also it needs to be actionable. By that, I mean this behavioural data needs.
Innovation, customers and real-time requirements
I caught up with Ioannis Tsiliras, Director at OTE-COSMOTE, to discuss innovation, real-time and customer contact.
Using process mining to improve customer experience in telecoms
One analysis suggests that in the first year of using process mining, the telecoms company had decreased its cost per process order by almost 40% and improved its productivity.
Fastest, cheapest, greenest: How will football fans choose which matches to attend?
In just over six months, football fans across Europe face a logistical maze: how to follow their favourite teams from stadium to stadium as games are played all over the continent. We described the challenge and optimisation approach we took in a separate piece. In this gallery, we walk