People have high expectations not only from their favorite brands but also from public services. How do you ensure the smooth handling of citizen requests? How do you set the right priorities? Fortunately, data analytics and AI are game changers for these government requests. In a previous blog, we discussed
In a previous blog post, we discussed how generative AI (GenAI) is experiencing unprecedented popularity, with organizations across various industries eager to unlock its immense potential. We also highlighted potential use cases organizations must identify to unlock GenAI's full potential with credit customer journeys. These can include using chatbots for
Generative AI (GenAI) is in its most popular era and many organisations across industry are looking for ways to unlock its potential value. McKinsey's projections suggest that GenAI could add a staggering $2.6 to $4.4 trillion in value to the global economy. In fact, banking is the number one industry
An uncertain global economic climate has created a sense of unease and a heightened risk when managing finances for individuals and banking and financial institutions. Helping banks and financial institutions manage risk is a central pillar of how SAS adds value for our customers, who must ensure their organization is
Adopting analytics and AI in the public sector is changing how governments make decisions. Technology improves the efficiency and transparency of work processes, positively impacting service delivery to increasingly demanding citizens. However, many government organizations still need help fully embracing a data-driven culture. The Covid-19 pandemic is one of the
In the ever-evolving landscape of media, understanding how different generations consume content is crucial. Deloitte's report on Digital Media Trends 2023 sheds light on these generational disparities, highlighting a clear shift towards online experiences among younger audiences. This trend presents both challenges and opportunities for businesses, as they grapple with how
As nations gear up to transition to more intelligent job prospects, organisations seek to excel in pioneering job markets, particularly in the technology sector. Recognising and harnessing the talents of students is crucial for this to succeed. This means providing the right education, hands-on training, and mentorship from academic and
Imagine scrolling through an online store and then clicking on a social media app to see who’s posted what. Suddenly, suggestions for products you liked on the online store pop up while on the app. That’s the magic, in a nutshell, of a retail media network (and machine learning) –
Many organisations that have invested in customer data platforms (CDPs) face new challenges that demand innovative solutions. As businesses strive to optimise their marketing efforts, they meet hurdles such as rising costs, limitations on channel integration, and the inability to empower marketers to deliver advanced segmentation. In conversations with customers,
In today’s world of financial services, a well-crafted decisioning system is paramount, whether you're dealing with credit risk, fraud prevention, financial compliance, or any other critical aspect. Occasionally, financial services organizations decide whether to buy a risk decisioning system or build one using in-house resources. This quandary demands careful consideration
