Excellent quality of patient treatment and patient safety is highly prioritised on the health care agenda in the Nordic countries. As a result, the demand for measuring quality has increased, and is closely followed by certain special demands for documentation and data quality. If not handled intelligently, this can be
How ready is your insurance organisation for the advent of AI? In the summer of 2017 I took part in a pan EMEA review of the readiness of Insurance companies for implementing AI, the full report can be found here: Pragmatic AI for Insurance. Some of the findings were surprising,
Working for SAS in the UK public sector is always interesting. This is due largely to the diversity of public sector activities and the innovative ways in which government agencies deploy analytics. Analytics can help reduce costs while protecting and improving delivery of the front-line services upon which we all, to
A recent documentary on TV amused me. It asked teens what they want to do professionally. The answers included YouTube star, DJ and – over and over again – “influencer.” Quite apart from the fact that all these are relatively new jobs, they also have something else in common: There
Most people’s ideas about analytics in sport are probably based on the book and film Moneyball, about Billy Beane, manager of the Oakland Athletics baseball team in 2002, and his efforts to find a way to build a winning team without overspending. His analytical approach set the foundation for the
2018 is the year of analytics. It is likely to be the year when data and analytics reaches every industry. In retail and the consumer packaged goods industry, the digital transformation has hugely changed the operating model, generating multiple sales channels to manage. In financial services, the last crisis and
How many of us have already failed to unsubscribe to newsletters or other email solicitations? For sure the link is there at the bottom of these emails, but who knows what happens when asking for unsubscribing. Consent has been for years limited to one “Do not call/contact” flag at the
I have recently become an avid user of the app YourLocal. It combines my interest in quality food items, my desire to contribute to less food waste and my propensity for convenience. Essentially, it lists stores in my vicinity that have deals on products right before closing time that might
Numa era em que o cliente/consumidor ganha ainda mais importância junto de todos os negócios as empresas têm de se valer de todas as ferramentas existentes com o intuito de proporcionar melhores e mais valiosas experiências. O recurso a ferramentas analíticas e à Inteligência Artificial (AI) é, talvez, a melhor
A blog post from Forrester reveals that “German consumers are very informed about their data privacy. 68% are aware that companies buy and sell their household information, and 58% are likely to cancel a transaction if they see something they don’t like in a privacy policy”. With companies operating in multiple
