Performance management está cambiando la manera en que las empresas hacen negocio. Grandes compañías están implementando tecnologías que les permitan lograr espacios de trabajo más colaborativos, y así permitir una retroalimentación constante, escuchar el reconocimiento entre compañeros de trabajo y mantenerse al día con el rápido ritmo de las empresas hoy en
"You show me a successful complex system, and I will show you a system that has evolved through trial and error." ~ Tim Harford TED Talk link: http://www.ted.com/talks/tim_harford Karl Marx died thinking that the first communist revolution would occur in Great Britain, driven by the long hours and unsafe
How much of your business performance (profit) is driven by external factors versus internal? A figure of 85% compared to 15% was mentioned at last month’s Manufacturing Analytics Summit, and although I could not find the study mentioned to confirm, it feels about right to me. Certainly more than half,
Performance management systems are becoming more important to local governments across the country. This is true for several reasons. Citizens are calling for a more accurate accounting of how their tax monies are being spent. Local government revenues have not been growing as much as in the past and, in
“Please Mr CEO, sir, can you find just a few brief moments in your busy schedule for a group of us humble and undeserving employees to discuss our strategic initiative to totally transform the company?” No matter what the topic or function, the one consistent element of every successful significant
During a recent presentation on performance management I had an audience member ask me if perhaps I had minored in cynicism along with my degree in finance. I replied that, with the science, psychology and philosophy I’d taken, I probably had minored in skepticism, but that the cynicism came later,
I remarked in an earlier post (“BI and Better Decisions”) that, prior to joining SAS, while I understood analytics and performance management just fine, the phrase ‘business intelligence’ was not in my vocabulary”. Turns out I’m not the only finance professional so inflicted. I was invited last week to give a
The future of business is the martial arts CEO, the jujitsu strategist. Far too many organizations approach business with an American football mentality, complete with scripted plays, huddles and time outs, but the real world isn’t quite so convenient and accommodating. The real business world is 7x24 with no time outs
When you begin your career your most important skills are your hard, technical skills; the finance and accounting, the statistics and economics, the physics and chemistry, the engineering and calculus. But as I tell my business school mentees, as your career progresses, the emphasis changes such that much sooner than
Local governments are not immune to the rising demand for more accountability in government run services and programs, and the expenditure of public funds. Elected officials and citizens alike want to know what these programs accomplish for the public investment made. To date, the response to these questions and demands has been
The role of the CIO is changing. Or was that the CFO? The CEO maybe? Somebody's role is changing, that much I do know. How many times have you read just such an opening statement in an article or white paper and muttered “duh?” to yourself before moving on to
I have previously dealt independently with issues of forecasting, planning, and budgeting in separate posts, and the time has now come to pull them all together in one place and just come out and say what I really mean. This integrative post was prompted by a recent invitation I received
If you are feeling out of sorts, a bit down and out, and want to take it all the way to full-blown depression, have I got a book recommendation for you: “Normal Accidents”, by Charles Perrow (1984). Perrow’s premise is that we have designed certain systems, nuclear reactors being his primary
Here is a four-stage approach to financial forecasting. I urge you to seriously consider adopting at least level 1, then next look at how layering on the other stages might transform your approach to business planning. The four stages are: (1) Multiple Forecast Inputs, (2) Marco Polo, (3) Driver-based forecasting,
How do you know when you’ve given a great presentation? When someone remembers it a year later and writes a blog post about it. That great presentation in this case was given by Erik DaRosa, Director of Global FP&A for Avon, who spoke at the IE Group’s Financial Forecasting Conference this time last year
Take a quick look at the two graphs below. Which one appears to be the LEAST complex construction? You might initially suppose it’s the bottom one, nothing but bar graphs, and maybe just one bar graph, the tallest one on the
At the Insight Session on Business Performance, Processes and Systems, George Ioannou, Professor of Operations Management at Athens University of Economics and Business said truth resides in data. But finding that data is like trying to find a pirates’ treasure buried on a desert island. It takes more than
“Our performance last month was 46.” Oh, you don’t have to thank me, I was just doing my job. Not very well, I might add. 46? 46 what? Or 46 who’s? Without context, 46 is just a number, just data. In context, perhaps that’s 46 out of 48 (not too
Quiz time. Just to see if you learned anything from the last go around. The “V”, by the way, could stand for “volatile”, as in the 2008-09 global economic meltdown, or perhaps “volcano”, as in the 2010 eruptions of Iceland’s Eyjafjallajökull volcano. Did you have a Plan V for the
In the latest news from the frontier of Internet technology, the NY Times presented an interesting article about the work that high tech providers are doing to ensure maximum system availability. Companies strive for the "5 nines," or 99.999% availability, although a more realistic number is a "4 nine," or
Imagine you are attending the BCS National Championship game next month. You have invested top dollar in your seats and you have been anticipating the game for weeks. You settle in to your seat with your hot dog, soft pretzel, and your favorite beverage a few minutes before kick-off because
With the exception of the occasional James Bond movie that proves the rule, we don’t as a matter of course combine our modes of transportation into one all-purpose vehicle, and we even tend to park our cars, boats and planes in separate facilities. But when it comes to financial management,
I recently met with five people who have been in state and local government for a combined total of over 100 years. It was a group that covered multiple areas of government including Health and Human Services, Courts and Corrections, Finance and Emergency Management. Everyone came to the table with
My introduction to the issue of risk in business decision making came rather abruptly and rudely during what I thought was going to be another routine quarterly business review with the executive committee. My particular agenda item was to present the business case for a “lite” version of one of
Somewhat surprisingly, we all probably know what we mean when we use strategy as an adjective, “strategic”, but manage to make a complete muddle out of the word as a noun, “strategy”. Can our tactics be strategic? I would think yes, if they are in accordance with some strategy. Can
At the beginning of each year our Scout Troop puts the newly elected boy leaders through JLT, Junior Leader Training, in order to prepare them for the roles they will assume within the troop. About mid-way through the day-long training session, after we have covered the duties of all the
I'm writing from the freezing cold press room in a resort in sunny Orlando, Florida, where SAS is hosting its annual customer and executive conference, SAS Global Forum. Amid the buzz from journalists arranging interviews with SAS customers, executives and industry thought leaders like Guy Kawasaki and Thornton May, I
