El insumo principal para ganar la confianza de una persona es a través de la reputación. Es una regla universal. Y la base de ese insumo es el conocimiento que se tiene de la otra persona, de sus gustos particulares- e incluso su temperamento- para generar una conexión que permita
Tag: Marketing
3 formas de fidelizar a sus clientes en el mundo digital
All customer intelligence must be woven into CRM programs – online and offline
You've probably heard many times about the fantastic untapped potential of combining online and offline customer data. But relax, I’m going to cut out the fluff and address this matter in a way that makes the idea plausible and its objectives achievable. The reality is that while much has been
Leading Marketing Excellence with Analytics - Visa Case Study
Recently I had the privilege of hearing Nathan Falkenborg, Head of Consulting & Analytics, North Asia at Visa speak at the SAS Executive Forum in Singapore. Nathan has also spoken at SAS Premier Business Leadership Series where he talked about how the analytics guy won over the marketers at Visa.