SAS' Mary Osborne, Ali Dixon Ricke, and Franklin Manchester break down what insurers still need to learn about generative AI.
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Investment in AI is an obvious target for the insurance sector. Insurers have always been interested in technology that helps detect and prevent fraud and improve underwriting efficiency while speeding processes and reducing – or at least not increasing – costs. But what is the reality in this highly regulated
Five years ago, there was no conflict in Ukraine. People went into offices for work. No one was fighting over toilet paper. Everyone’s concept of AI was loosely anchored by Hollywood films like Terminator or War Games. And, insurers enjoyed relatively stable profits, consistent inflation/interest rates, and manageable change volume.
