"Generative AI (GenAI) initiatives should support broader public goals and needs," says SAS' Ensley Tan. While governments recognize GenAI's potential to improve operational efficiency and citizen experience, there is more to it than setting up projects and expecting them to work. Tan, SAS Asia-Pacific Lead for Public Sector Consulting, said public
Tag: future of work
From data to delivery: How GenAI will shape the future of public service
2025 – The midway station of the COVID decade for insurance
Five years ago, there was no conflict in Ukraine. People went into offices for work. No one was fighting over toilet paper. Everyone’s concept of AI was loosely anchored by Hollywood films like Terminator or War Games. And, insurers enjoyed relatively stable profits, consistent inflation/interest rates, and manageable change volume.
Optimistic about AI and the future of work
I have good news to share about the future. Despite what you may have heard elsewhere, the future of work in a world with artificial intelligence (AI) is not all doom and gloom. And thanks to a research-backed book from Malcolm Frank, What to Do When Machines Do Everything, we