4 ways AI is transforming the insurance industry
AI is reshaping insurance – from streamlining underwriting and fraud detection to fighting climate risk.
Artificial Intelligence
Why decision intelligence matters more in the age of AI agents
As AI agents gain autonomy, the ability to make informed, strategic decisions – at scale – becomes mission-critical. AI has evolved rapidly. We started with rule-based automation and then moved to machine learning models. Then 2023 was the year of ChatGPT, and 2024 was the year of multi-modal AI. We’re now
SAS experts dish on 2025 tech trends
The world of data and AI is evolving at breakneck speed, with 2025 shaping into a year of breakthroughs and significant challenges. From AI model hallucinations to the role of synthetic data in innovation, industry leaders are grappling with complex issues that will shape the future of technology. I recently
Customer experience in banking: Change is the name of the game
The rise of digital banking, driven by tech-savvy consumers, has permanently transformed the financial services landscape. Both individuals and businesses now demand seamless, user-friendly experiences, to manage their finances effortlessly across multiple platforms. Generational shifts in expectations Younger generations, including Gen Z and Millennials, have distinct financial expectations compared to
Ready-made AI models: Faster access to AI at lower cost and risk
Fast-paced technology like AI can have barriers to entry. Whether infrastructure, data limitations, talent gaps or complying with rapidly changing regulations. Organizations from health care to manufacturing and the public sector are often stymied by these obstacles that can slow AI adoption and use. Ready-made AI models can bypass the
Banking hacks break the internet
Not too long ago, whenever I heard the word ‘hackathon,’ I thought of Wreck-It Ralph from the Disney movies. Ralph was a video game character tasked with wrecking buildings, while Fix-It Felix would repair them. In Wreck-It Ralph 2, Ralph broke the internet. I used to think hackathons were only
Exploring AI in tattooing: Is it helping or hurting the art?
Can tattooing's artistry survive the emergence of generative AI (GenAI) innovation? And what lessons does this hold for other industries navigating the blend of creativity and technology? When I was in Florida during my winter break, I got a new tattoo. After some conversation back and forth about the ideas
Banking’s progression toward AI maturity
Let’s face it – early AI rollouts have been anything but smooth. Standout examples include McDonald’s attempt at using AI to take drive-through orders, which caused customers to plead with the AI to quit adding Chicken McNuggets to their orders. Or, Amazon’s AI-powered HR recruitment tool, which favored male job
Insurance fraud: An AI fight requires new AI moves
Learn how insurers can combat AI-driven fraud, secure data and build trust in an increasingly digital world.
Connection points: Decisioning across the enterprise
Many scientists compare the universe to a network of tiny vibrating strings, smaller than subatomic particles. String theory suggests that these strings, as they twist and vibrate give rise to everything around us – matter, energy and even forces like gravity. But this idea of interconnected threads isn’t just confined