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Donna McGuckin 0
How size optimization helps retailers improve inventory productivity and profitability

All of us in the retail and wholesale industry, regardless of role, are responsible for the same objectives: Increase customer satisfaction, inventory productivity, and profitability by way of localization and omni strategies. We've learned that our best strategies sometimes fall short; we spend significant effort analyzing, only to achieve marginal results. Many of

Leo Sadovy 0
Painting with big data analytics

Big data, by which most people mean Big Volume, doesn’t get you very far just by itself, but with the addition of Big Variety and analytics, now you’re talking. In fact, most organizations who are making headway into capitalizing on their data assets now refer to the process as "big

Fritz Lehman 3
Customers for life

Do you ever stop and think about why it’s so hard to get really great customer service? As consumers, most of us are making transactions all day long, but it’s rare that someone actually surprises or delights us. More often, we rack up negative experiences. Think of what it’s like

Stuart Rose 0
Putting customers and analytics at the centre

Customer intelligence will help an insurance company deepen its customer insights, choreograph its customer interactions and continuously improve its marketing performance. Unfortunately for all the progress made in recent years on customer relationship management and getting to know customers better, insurance companies are still not focusing on customers as much

David Pope 0
Saving lives with big data and analytics

Big data is here to stay, whether we like it or not. Regardless of how you feel about it, it can help solve problems which simply could not be addressed without big data and advanced analytics. One area in which big data and analytics can provide huge benefits is the medical arena. In a recent

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