Much of my recent work has been along the theme of modernization. Analytics is not new for many of our customers, but standing still in this market is akin to falling behind. In order to continue to innovative and remain competitive, organizations need to be prepared to embrace new technologies
Unless you live in England, you may not have seen the recent announcement that Buckingham Palace is to undergo a 10-year refurbishment costing the British taxpayer £369M. Even with the post-Brexit devaluation of Sterling, that’s still a sizable spend representing nearly US$500 million. The Queen will remain in residence during
At SAS, we've worked hard to transform ourselves into an analytical marketing organization. And it's an ongoing journey. As new tools and data sources appear, we'll continue to grow, change and improve. As the leader of this effort, I wish there had been a how-to guide available when we started
Some organizations I visit don’t seem to have changed their analytics technology environment much since the early days of IT. I often encounter companies with 70s-era base statistical packages running on mainframes or large servers, data warehouses (originated in the 80s), and lots of reporting applications. These tools usually continue
If you were to climb Mt. Everest, you would face many dangers, including large crevasses in the glacier. Without best practices and a phased ascension there is a large probability that you’ll get into serious trouble and fail. When it comes to updating your data and analytics systems, the challenges
The cottage industry was based on workers buying raw materials, bringing them home and producing hand-crafted items to sell. The system worked, but was slow, tedious and expensive, producing goods that were affordable only by the rich. The Industrial Revolution changed all that. The factory system brought machines and workers
SAS Senior Vice President and Chief Marketing Officer Jim Davis welcomed the Opening Session audience at SAS Global Forumall too appropriately: by using text analytics to create a word cloud, based on CEO Jim Goodnight’s remarks just minutes before. And he honed in on a word that stood out to
Many financial services firms are still struggling with the business impacts of the financial crisis. A cautious economic recovery, strong regulatory response and weakened public trust have combined to pressure firms to make updates and improvements to processes and technology – notably in the area of risk management. Firms recognize
Digital banking, big tech and data privacy are all contributing to a shift in the Scandinavian banking scene, according to Tom Palving, Center of Excellence Lead for Digital Communication and Sales Loyalty at Jyske Bank. As a result, says Palving, traditional banks are facing a number of challenges, including: Customers
Thanks to the ubiquity of smartphones and laptops, people are used to getting what they need at the press of a button – whether they’re looking for information, seeking action or trying to solve a problem. Citizens want that same ease of access from their city’s government. As more citizens
