Hidden Insights

Analytics

Find out how analytics, from data mining to cognitive computing, is changing the way we do business

Telecom use cases in customer experience management

Matthieu Joosten23 February 2018 0

Can telecommunications players work across the network and marketing divide?

"OH, East is East, and West is West, and never the twain shall meet" When Rudyard Kipling published his famous “The Ballad of East and West” in 1889 , he probably wasn’t thinking of the Marketing and the Network departments of a telecom operator. Yet this telco twain, too, hardly meets. Locked

English

Communications

Analytics

Nurcan Bicakci Arcan19 February 2018 0

Why enterprise-wide analytics will be at the core of telecommunications ‘Next Big Thing’

Telecommunications providers and their ecosystem partners have been using analytics in numerous operational process for decades. When we gathered leading players in the Middle East and Eastern Europe Region for an exchange, what emerged is how critical enterprise-wide analytics is becoming.

English

Communications

Analytics | Internet of Things

Mari Nilsson Björkman16 February 2018 0

8 ways IoT is redefining the telecommunications ecosystem

The Internet of Things (IoT) is changing how we work, how we live, how we get value from our belongings and assets, and even how government and society function. And the connectivity layer for the IoT is usually provided by the telecommunications system, which means it will consequently become part

English

Communications

Analytics

Business Analytics Portugal16 February 2018 0

Encontrar e capacitar os cientistas de dados

É uma das profissões do futuro: cientistas de dados. E, acredite ou não, pode ter algumas dessas pessoas a trabalhar, hoje, na sua organização. São pessoas com um perfil muito específico. Curiosas, analíticas, determinadas e aventureiras. Pessoas que tendem a pesquisar meios de se tornarem a si mesmos e ao

Portuguese

Analytics

Dr. Laurie Miles15 February 2018 1

Are you ready for an in-house innovation lab?

Innovation labs were once hailed as the way in which established companies could “build in” innovation and ensure that it happened. For a while it was almost the default approach. However, in the last few years, several of these high-profile innovation labs have been shut down. It’s clear that not

English

Analytics | Customer Intelligence

Dariusz Jańczuk15 February 2018 0

Klient anonimowy, ale czy faktycznie nieznany?

Cyfrowa rzeczywistość już na stałe zmieniła sposób kupowania wielu osób. Brak ograniczeń w dostępie do ofert licznych sklepów i firm usługowych powoduje, że coraz trudniej znaleźć przeciwników tego kierunku zmian.

Polish

Analytics

Claudio Broggio12 February 2018 0

Dati connessi + data analytics: la cross fertilization 4.0

Quando ero un bambino e mio padre comprava il giornale settimanale di enigmistica, lo aprivo subito a pagina 8, dove sapevo che avrei trovato un gioco che avrebbe stimolato, seppur brevemente, la mia curiosità e immaginazione: la Pista Cifrata, o “unite i punti”. Prima di iniziare a unire i punti

Italian

Analytics | Customer Intelligence | Data Management | Internet of Things

Kristoffer Nilsson6 February 2018 0

Scoping an analytics platform for real-time and predictive engagement

The importance of real-time engagement is rapidly growing in companies around the world. The vast majority of customers now want and expect personalised experiences, tailored to fit their preferences and habits. This type of personalisation is only possible, however, with really good real-time analytics to provide insights, and suitable systems

English

Analytics

Hugo D'Ulisse5 February 2018 1

Developing the data science community: generating a sense of support

Students live and thrive in a community: the student body and its associations form a relatively tight-knit group that provides — or should provide — support and encouragement on an ongoing basis. For those away from home for the first time, this community can be a life-saver, almost literally in

English

Analytics

Chiara Migotto1 February 2018 0

Six common questions SMEs have about text mining

It is estimated that that many companies now hold over 80% of their data in an unstructured form. In other words, not as numbers or code, but free text. This textual data arises from social media, customer comments, call center notes, books, emails, messages and the like, and holds enormous

English

Blogs

Blogs

Analytics