Hidden Insights

Analytics

Find out how analytics, from data mining to cognitive computing, is changing the way we do business

Analytics

Dr. Laurie Miles15 February 2018 1

Are you ready for an in-house innovation lab?

Innovation labs were once hailed as the way in which established companies could “build in” innovation and ensure that it happened. For a while it was almost the default approach. However, in the last few years, several of these high-profile innovation labs have been shut down. It’s clear that not

English

Analytics | Customer Intelligence

Dariusz Jańczuk15 February 2018 0

Klient anonimowy, ale czy faktycznie nieznany?

Cyfrowa rzeczywistość już na stałe zmieniła sposób kupowania wielu osób. Brak ograniczeń w dostępie do ofert licznych sklepów i firm usługowych powoduje, że coraz trudniej znaleźć przeciwników tego kierunku zmian.

Polish

Analytics

Claudio Broggio12 February 2018 0

Dati connessi + data analytics: la cross fertilization 4.0

Quando ero un bambino e mio padre comprava il giornale settimanale di enigmistica, lo aprivo subito a pagina 8, dove sapevo che avrei trovato un gioco che avrebbe stimolato, seppur brevemente, la mia curiosità e immaginazione: la Pista Cifrata, o “unite i punti”. Prima di iniziare a unire i punti

Italian

Analytics | Customer Intelligence | Data Management | Internet of Things

Kristoffer Nilsson6 February 2018 0

Scoping an analytics platform for real-time and predictive engagement

The importance of real-time engagement is rapidly growing in companies around the world. The vast majority of customers now want and expect personalised experiences, tailored to fit their preferences and habits. This type of personalisation is only possible, however, with really good real-time analytics to provide insights, and suitable systems

English

Analytics

Hugo D'Ulisse5 February 2018 1

Developing the data science community: generating a sense of support

Students live and thrive in a community: the student body and its associations form a relatively tight-knit group that provides — or should provide — support and encouragement on an ongoing basis. For those away from home for the first time, this community can be a life-saver, almost literally in

English

Analytics

Chiara Migotto1 February 2018 0

Six common questions SMEs have about text mining

It is estimated that that many companies now hold over 80% of their data in an unstructured form. In other words, not as numbers or code, but free text. This textual data arises from social media, customer comments, call center notes, books, emails, messages and the like, and holds enormous

English

Analytics | Customer Intelligence

Samuel Blanquet31 January 2018 2

Why Industry 4.0 needs the analytics platform approach

Industry 4.0 has become a watchword for manufacturers, but I’m not sure the implications are clear to many. Hyperconnected customers are the fundamental premise of Industry 4.0 and they expect more than good quality. They expect their manufacturers to also behave like retailers and service providers. Real-time and predictive engagement

English

Analytics

Brigitte Naylor-Aumayer31 January 2018 0

What do you get when you combine love, math and AI?

An interview with Mathematician and UCL Lecturer Hannah Fry Love and math. You almost can’t think of two worlds further apart. However as Hannah Fry proved at the Analytics Experience in Amsterdam, mathematics can uncover the secret of a successful relationship and predict divorce. We had the opportunity to talk

English

Analytics

Matthieu Joosten31 January 2018 0

Stuck in the silo and unable to pool: why telcos need an enterprise-wide analytics approach

I got an email from my telecom provider the other day about their television services, which I watch regularly. I also got one from Netflix, which I also use often. So far, so much as usual. Just your regular spam, you would think. Well, no, not completely. The email from

English

Energy & Utilities

Analytics | Customer Intelligence

Mike Blanchard30 January 2018 0

The art of harnessing customer feedback

As customers and consumers, you and I now have many ways to tell suppliers what we want, when, how and to give them feedback on their performance as suppliers. Clues from our website navigation patterns, social “likes”, trolley abandons, and even instant chats, together with in-person conversations make up the

English

Blogs

Blogs

Analytics