Back in 2013, Central Hudson Gas & Electric detected an intrusion in its systems. It immediately took steps to alert its customers to the possibility that their auto-pay bank account information may have been accessed. Because of the urgency of the situation, the company decided to use an automated telephone
Artificial intelligence (AI) is the subject of considerable discussion across industry sectors around the world. Telecoms companies are showing considerable interest in the potential of AI, whether at the front end—customer service—or to improve service delivery via better network performance and reliability. There are a number of different AI technologies
Architects are a key part of any major building project. They draw up the plans, and in some cases, may even be involved as project managers. But they may have another role that is not often discussed: acting as mediators in any disputes between builder and client. An architect is,
Digitalization, like all new innovations, first improves what we currently do, but then it changes what we do altogether, creating totally new business models and revenue streams. On the video you will hear why analytics plays a vital role in succeeding with digital transformation.
I’m a big fan of hackathons, the innovative, collaborative and short-term programming events that use data and APIs to solve real-world problems. Those that are particularly data-focused are often called datathons, although the distinction is a bit of a moot point. But whether datathon or hackathon, they are about coming
Stephen Hawking’s latest warning is stark. Robots and artificial intelligence (AI) have already played havoc with working class jobs in factories and heavy industry. Now they are set to do the same with middle class jobs, from legal work, through financial services to computer programming. Cue economic turmoil, unemployment, and
It is a truth universally acknowledged that there is huge potential for public services to be transformed by artificial intelligence (AI). Longevity is rapidly increasing. We are living longer and healthier lives and the population growth is slowing down. The working age population is shrinking and with that comes a
In 1977, George Lucas released the first film in what would become the epic Stars Wars series. Back then, who could have predicted that this film would spawn the huge cultural phenomenon that is Star Wars? Films, congresses, spin-offs, toys: the list goes on, and over 40 years this year.
As the internet grew in popularity, the marketing industry was quick to see that it had become an important channel for reaching out to potential customers. Websites increasingly began to host ads that were often unconnected with the site content. Advertising content became more widespread and unfortunately, also often obtrusive.
The development and use of self-service analytics has brought with it a new role in many organisations: the citizen data scientist. But is this genuinely a new role, or is it just a new name for a business analyst? Is this a definition thing? Business analysis is broadly defined as
