At the World Pharma Pricing and Market Access conference in London next month, I will deliver a presentation titled, “Next Generation Launch Sequencing.” But, what does that really mean? It’s much more than marketing hype, and in my talk, I will explore in detail the three factors that define a
Company vision and mission statements relating to customers often tend to be similar. They use the same phrases, and the meaning boils down to: “We want to put the customer at the center and offer him a positive customer experience.” Excellent! But. This 1) is nothing new and 2) sounds
Telecommunications providers and their ecosystem partners have been using analytics in numerous operational process for decades. When we gathered leading players in the Middle East and Eastern Europe Region for an exchange, what emerged is how critical enterprise-wide analytics is becoming.
The Internet of Things (IoT) is changing how we work, how we live, how we get value from our belongings and assets, and even how government and society function. And the connectivity layer for the IoT is usually provided by the telecommunications system, which means it will consequently become part
The implementation of the General Data Protection Regulation (GDPR) is very nearly upon us. The deadline is approaching, and we are very firmly into the transition phase. Should you panic? Definitely not. Instead, you must breathe and prioritise. Ask yourself what areas regulators and consumers are most likely to stumble
Innovation labs were once hailed as the way in which established companies could “build in” innovation and ensure that it happened. For a while it was almost the default approach. However, in the last few years, several of these high-profile innovation labs have been shut down. It’s clear that not
Internal audit departments are not often thought of as consumers of high impact analytics. But our recent experience suggests otherwise. Many are working on improving their procurement integrity and in these scenarios they want to detect — and stop — fraud, loss, abuse or waste in procurement. They also want
As we progress into 2018, the General Data Protection Regulation (GDPR) is looming on most organisations’ radar. The requirements are becoming clearer, but there is still some ambiguity about precisely what needs doing. There is, however, no question that algorithms are an area of concern, and in particular, whether their
Online payment fraud can be a challenging topic. It is not just the payment service provider that is responsible for creating a payment platform that is secure and tamper-proof. The payer, too, needs to be aware of the changing threat landscape and adjust actions and habits accordingly. Regulators have started
During the last two years, I have been involved in quite a number of meetings and conferences about the EU’s General Data Protection Regulation (GDPR). My role has been to provide information about the regulation and its impact and what organisations need to do as a result. Known unknowns and
