Today, data and analytics are at the core of the work of most organisations. They are embedded in business processes and customer interactions alike. But in getting to this point, there has been a struggle between two different cultures within these organisations — between two groups from different backgrounds with
There is a lot of buzz in the market about artificial intelligence, machine learning, chatbots, blockchains and hackathons. The list could go on. You do not hear much about business intelligence these days. Does this mean BI is no longer needed? Absolutely not, but I do believe it is worth
Platforms are currently big news in analytics. There are, however, still questions about the platform capability required to support the analytics life cycle and customer understanding of the issues. 1. Getting value from platforms is NOT about technology When we talk to customers, it is clear that they are not
Analytically speaking, West Perth is paradise. We know that thanks to the Paradise Found project and my colleague Andreas Becks’ blog posts on the topic. One thing is clear: Without machine learning and analytics, we never would have found this Australian boomtown neighbourhood among 5 million data points collected on
The Danish government wants to increase the quality of health care treatments by measuring 25 selected indicators based on eight national values within health care. The purpose is to make it easier for local health care professionals to improve the quality of their work. In 2016 the Danish government introduced
Social skills are not, perhaps, the first words that many people would associate with data scientists . They are far more likely to be seen as geeks, communicating mainly with computers. But the world of data science is changing, if indeed that geeky perception was ever true. Nowadays, data scientists and
A year ago, the compliance community was stressed by the enforcement of AMLD4 and its consequences for all financial institutions in Europe. At that time our experts were also summarising the analytics capabilities that need to be deployed for optimising existing AML solutions, improving the risk-based approach and the overall
In my last post, I talked to Anja Stolz, CMO of Commerzbank, about the importance of customer experience in banking, and how making human connections can be one of the most vital elements. This post continues our discussion, and explores Anja’s team’s experience of digitisation, and the lessons that they
Although artificial intelligence (AI) has been around since the 1950s, we are currently riding the peak of the Gartner Hype Cycle. Separating the reality from the hype has therefore become a challenge. There is no question that machines can automate more human tasks than ever before, but with this promise,
The democratisation of analytics is apparent when you consider who is involved these days. SAS has been doing statistical analysis for 40 years (without the aid of big data in the early days) and had algorithms for machine learning in its portfolio long before machine learning was a buzzword. In
