Enterprisewide analytics and AI have the power to prepare insurers for a customer-centric future and transform the relationship with policyholders. But will only a handful realise that their current approach to analytics leaves them poorly prepared for the challenge? As I noted in my previous post, success in the new
IDC’s April 2017 white paper Data Age 2025 posits that in 2025 the digital economy will multiply by 10 the volume of data now generated, attaining something like 163 zettabytes. Life-critical data - data captured from devices having a direct impact on human life, for example: autonomous cars, remote monitoring
Could cheaper, entry-level smartphones offer some respite to telecommunication companies, reducing their losses due to unscrupulous customers? For the first time in seven years, Apple has been knocked off the #2 spot for worldwide smartphone sales by Chinese colossus Huawei. The Q2 2018 figures come from IDC, illustrating the high-end
The people, the homes and the businesses you protect are all changing. Technological advancements mean we can now command Alexa or Siri to write a shopping list by speaking to a box in the corner of the kitchen. Or talk to the delivery guy waiting on our doorstep from another
When we are admitted to hospital, we have confidence in the system and the doctors; we trust that they will do everything to cure us. Yet some patients become more ill while they are hospitalised because they acquire an infection – and in severe cases, some of them die of
Blinking, I can barely see what’s in front of me. The sun is shining right in my face. The light is blinding and intense – I realise I have to be vigilant. I do my best to see what’s in front of me because I’m travelling at 60 kmh, and
At the heart of the UK’s 2017 Government Transformation Strategy lies the ambition to “put more power in the hands of citizens and being more responsive to their needs.” Digital technologies, such as AI, can rapidly accelerate this ambition – in fact, they already are in certain government circles. It’s
When we talk about the widespread use of the IoT, we must keep in mind three major aspects organisations are considering when they deploy devices: price (including device and communication costs – data volumes and bandwidth), coverage and power consumption. So the challenge is how to optimise these three key
Marketing is going through a period of fundamental change, where things are very different than 10 years ago. Customers have higher expectations for their interactions – whether by phone, online or in person. They also want increasingly personalized experiences and offers. Fortunately, the vast majority are also willing to provide
There is no doubt that we are living in a new era of business intelligence (BI). In this new era, BI is no longer just a way to wrap data into various shiny packages for static visualisation. Instead, BI has started to get its own brain, and this new intelligence
