During the pandemic, millions of people have made the leap to digital banking. Identity analytics can help banks provide a delightful customer experience while keeping fraudsters out in the cold. Fraud is often seen as a cost centre for banks, but there’s an opportunity for fraud teams to become a
Artificial intelligence
Within both the business world and our personal lives, data is becoming increasingly intrinsic to everything we do. Whether it’s picking which restaurant to order from, a tailored advert or figuring out the quickest route home, data is a part of our everyday decision making. For businesses, the value of
Economists and forecasters have painted a gloomy picture of the impact of the COVID-19 pandemic on UK society. The impact of lockdowns and travel restrictions on many sectors of the economy was expected to put businesses at risk and pull millions of families into financial hardship. In the energy and
If the big banks won’t help when times are tough, customers will turn to smaller, simpler providers. And once they’ve switched, banks will struggle to win them back. I’ve written before about how banks are an essential part of the UK’s social fabric. Our economy depends on the availability of
A conversation with BASF, Damien Caby, Senior Vice President, who is responsible for the global business unit Oilfield & Mining Solutions.
The introduction of the Financial Conduct Authority (FCA)’s new policy on pricing practices in the general insurance market is one of the biggest shake-ups the insurance industry has seen in more than a decade. It’s not just a significant implementation challenge that needs to be delivered in a short deadline.
I’ve written before about how the COVID-19 crisis has forced UK government departments to accelerate their digital transformation, and proved that it’s possible to put policy into practice in weeks, rather than months or years. Amidst the dark cloud of the pandemic, it’s important to acknowledge silver linings where we
Tras la reciente aprobación de la regulación europea del uso de la inteligencia artificial, hemos observado cómo cobra fuerza el concepto de explainable AI o inteligencia artificial explicable. ¿En qué consiste exactamente? Su objetivo pasa por garantizar que las interacciones de los usuarios con los modelos en los que se
Vivemos num mundo cada vez mais digital e trabalhamos, igualmente, em organizações cada vez mais digitais. Isto traduz-se em inúmeras mais-valias que culminam em processos mais rápidos, eficazes e assertivos (e que facilitam efetivamente o dia-a-dia dos colaboradores), mas a verdade é que também coloca as organizações num grau de
There is a growing group of customers who want to use digital channels. They are also prepared to give businesses more information.