The relationship between insurance companies and their clients has always been tricky due to several factors. But just like any other sector today, insurance organizations are transforming with digital technologies – and these solutions are customer-centric. What’s in store for customer relationships in the insurance industry? Keep on reading to
We are getting used to seeing banks considering climate risk. After all, it is closely related to other types of risks that financial institutions mitigate and manage. There are two main types of risks associated with climate: Physical risk of financial losses directly related to climate change-related extreme weather events. Transition
Skąd się wzięła i czym jest analiza śledcza, zwana także analizą kryminalną? Potrzeba stworzenia takiego narzędzia zaistniała w końcu lat 60-ch w USA i została wyartykułowana przez organy ścigania. Była ona spowodowana rozwojem przestępczości zorganizowanej, dużą liczebnością i skomplikowaną strukturą grup przestępczych oraz transgranicznym charakterem przestępstw, w czym przodowała włoska
There is growing awareness and discussion about the need to remodel business processes in banks. This is partly in response to the disruption caused by the pandemic, partly because of macroeconomic pressures such as changing interest rates, and partly a way to address changing customer behavior and expectations. This last
Estamos acostumbrados a hablar de la aplicación de la analítica avanzada a distintos procesos o funciones dentro de la empresa. Sin embargo, no es tan habitual hablar de los beneficios que su uso tiene en un ámbito como la fiscalidad. Y es que, al igual que en otras áreas, la
The pandemic has definitely left its mark on the scale of the fraud we’re witnessing in the insurance industry. The key reason behind this is the economic recession. Whenever we observed a decline in a country’s GDP, an increase in fraud rates followed. When GDP fell by an average of
Nearly everyone in retail knows the value of personalisation. Getting there, however, can be a problem. Here’s how your retail store can be a business that better understands the customer. Personalising the shopping experience is the surest way to the consumer’s pocket. Consumers buy more and buy more often when
The COVID-19 pandemic is triggering a debt collection crisis for the energy and utilities sector. How can collections teams control an explosion in delinquent accounts? The collections process is a vital component of any provider's business model, but it’s often an area that doesn’t receive the attention or investment it
Die agile Arbeitsweise wird von vielen in Zusammenhang mit Softwareentwicklung gebracht. Wie im vorherigen Blogbeitrag zur agilen Transformation bereits erwähnt, hat SAS Ende 2020 die agile Transformation im Bereich Pipelineentwicklung / Demand-Generation vorangetrieben und durch die Vorteile des agilen Arbeitens auf den Bedarf an effizienterer Zusammenarbeit und mehr Fokus in
„Agile“ ist heutzutage in aller Munde. Es findet sich kaum ein Unternehmen, das nicht von sich behauptet, agile Herangehensweisen (zumindest in Teilbereichen des Unternehmens) zu verfolgen und agile Methoden einzusetzen. Die „agile Transformation“ ist in vollem Gange. Seinen Ursprung hat der Einsatz agiler Methodologien in der Software-Entwicklung. Mittlerweile beschränkt sich
