Author

Lisa Loftis
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Principal Product Marketing Manager, Global Customer Intelligence Practice

Lisa Loftis is a Customer Intelligence thought leader and product marketer at SAS, where she focuses on customer intelligence, customer experience management and digital marketing. She is co-author of the book Building the Customer-Centric Enterprise. She can be reached at Lisa.Loftis@sas.com.

Analytics | Customer Intelligence
Lisa Loftis 0
El nuevo reto para MarTech: ¿invertiste en una Plataforma de Datos de Clientes para descubrir que no cumple su promesa?

Actualmente, una Plataforma de Datos de Clientes (CDP por sus siglas en inglés) que funcione bien sigue siendo esencial para abordar seis desafíos principales en el recorrido del cliente, los cuáles contemplan un MarTech no integrado, incapacidad para integrar fuentes de datos de clientes, incapacidad para vincular identidades de clientes

Analytics | Artificial Intelligence | Customer Intelligence | Machine Learning
Lisa Loftis 0
Out with the old, in with the new: 3 strategies for addressing the demise of cookies

The clock is ticking as the end of third-party data is near. Safari and Firefox have eliminated third-party cookies and Google Chrome is not far behind. Below are three steps marketers can take to address the changing cookie landscape: Create moments that matter by providing a digital experience that convinces