The critical link between skills, AI and productivity Fifteen years ago, I would not have believed that my office would be phone-free or that meetings would be virtual, even with nearby colleagues. Today’s work environment would have seemed impossible back then. And as we look to the future – say
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Building a digital fortress with modern data management In an era where stone walls and moats are relics of the past, the battleground has shifted to the digital realm. Since the first cyberattack in 1988, governments worldwide have been on high alert, fortifying their defenses against invisible intruders. The ultimate
Making public services as easy as online shopping What if interacting with government services was as seamless and swift as ordering your favorite book online? You log in to a sleek, intuitive portal and within seconds, you’re greeted with personalized recommendations tailored to your needs. What a great experience! I
Rising fraud and shrinking staff signal an urgent need for AI in government Have you ever opened your wallet and felt panicked? You count the bills once, twice and still come up short. You rummage through every pocket, hoping to find that missing cash. Then, a thought crosses your mind,
What does the path to a fully AI-integrated government look like? “Figure out where you want to be and then take the steps to get there.” I remember my dad giving me that advice when I was growing up, and I think about it now as I watch the unfolding
Everyone is talking about artificial intelligence (AI) for a good reason. It’s already revolutionizing the world as we know it. And governments are well-poised to use AI to improve services and operations. But we can expect the AI conversation to shift into 2025. Attend any conference of government leaders, and
The weight of the world has never been heavier – and it rests on the shoulders of government. Geopolitical hostilities, war, climate change, economic turmoil, large-scale migration and workforce shortages are worldwide issues. These challenges are compounded when governments have political divisions and stymied processes. Citizens want their government to
Getting ahead of an equipment failure can be the difference between millions of dollars saved, and disastrous losses. Predictive maintenance, which uses data and analytics to determine the health of an asset to predict the best time to perform maintenance, is now easier than ever if implemented with a smart,
Cities must work with companies, universities, other cities and organizations to truly realize the Smart Cities vision. This was a consistent message at last week’s Smart Cities Innovation Summit, where leaders from more than 200 cities met with technology and service providers and academics to talk about new innovations that