This week brought big news of one of the most cruel and heartless tyrants of the 21st century.  This man is known for narcissistic behavior, surrounding himself with a cadre of beautiful women, sleeping in a different place every night, picking new favorites each week, and bringing tears and untold suffering

Two weeks ago I had the pleasure of reading Tom Wallace's new book, Sales & Operations Planning: Beyond the Basics.  This is not an introductory "how to" book -- Tom and Bob Stahl have already written those -- but instead covers nine major companies that have implemented (and extended!) S&OP