Tag: insurance

Data Management
Stuart Rose 0
Data is King

In my last blog I detailed the four primary steps within the analytical lifecycle. The first and most time consuming step is data preparation. Many consider the term “Big Data” overhyped, and certainly overused. But there is no doubt that the explosion of new data is turning the insurance business

Analytics
Stuart Rose 0
The steps to using analytics…successfully

Advances in technology, evolution of the distribution channels, demographic shift, economic conditions and regulations changes. How does an insurer prioritize all these seemingly competing goals and create sustainable competitive advantage. One answer is analytics. Many insurance companies are just beginning to take steps toward becoming an “analytic insurer” – one

Data Management
Stuart Rose 0
Welcome to “data-driven decisions”

Business analytics is about dramatically improving the way an organization makes decisions, conducts business and successfully competes in the marketplace. At the heart of business analytics is data.  Historically, the philosophy of many insurers has been on collecting data, data and more data. However, even with all this data, many

Customer Intelligence
Stuart Rose 0
Is the customer experience overrated?

According to analyst firms, consulting companies and various other research, customer experience is the primary priority for insurance companies.  But is customer experience overrated? Let’s start by considering the primary interactions between an insurance company and its customers: new business, billing, renewals and claims. Ask any insurance executive, especially property

Stuart Rose 0
Can I Quote You on That? - 2014 in review

Earlier this year, I was speaking with an insurance executive and he said something that turned out to be my favorite quote of 2014: “Premium revenue is like heroin.” While this seems like an unlikely analogy  or simile?. The point this executive was trying to make an interesting argument.  Insurance

Stuart Rose 0
Back to the Future…

Let’s go back in time to the summer of 2007. The original iPhone had just been launched. Miley Cyrus was Hannah Montana. The San Antonio Spurs were NBA Champions, and LeBron James was the savior of Cleveland Cavaliers. Insurance Executives were only concerned about legacy replacement systems. On the surface,

Martyn Kyle 0
Resolutions for the UK insurance industry in 2012

After all the Christmas parties and new year dinners are over, many would like to forget embarrassing behavior or over-indulgences of the season. By way of putting all that behind, it’s not uncommon for most to start the year by embracing a sober regime, diet and even a few New

Data for Good
Ross Kaplan 0
Is it fraud or abuse?

When discussing fraud and abuse, it often (very often) becomes a philosophical discussion of whether aberrant activities are fraudulent or abusive. The quick difference being that fraudulent is intentional and abuse is not.  The distinction quickly becomes an issue of legal and illegal as opposed to right and wrong. What

Analytics
Rachel Alt-Simmons 0
Holy analytics, Stat-Man!

Tomorrow I was going to go visit one of our insurance clients. I was really looking forward to the meeting – a chance to share experiences with a strategic analytic team. Unfortunately, I got an e-mail from the team’s administrative assistant: “I’m sorry, but so-and-so needs to cancel. An important

Analytics
Rachel Alt-Simmons 0
Analytics = SAS

Okay…I don’t usually do the rah-rah SAS stuff, but it was a really great week here and I wanted to share. The Analytic Cheerleader is getting out her pom-poms and cheering for SAS! Since I’ve been a SAS employee for exactly 3 months, I thought it was a good time