![](https://blogs.sas.com/content/sascom/files/2016/07/AngryCustomer-600x600.jpg)
When a person feels sufficiently wronged to lodge a complaint with the Consumer Financial Protection Bureau (CFPB), there’s likely to be some negative sentiment involved. But is there a connection between the language they use and the likelihood they will be compensated by the offending company? At the upcoming Sentiment