How are you determining customer satisfaction? How do you move the needle? This SAS user mines the unstructured data in patient surveys with SAS Text Miner.
When I read the way that this user is working with SAS, I took a look around support.sas.com to find examples to allow you to work with your own data. (Take a look at this.) If this example isn't quite right for you, plug in your own key words.
Big data is one of the hottest topics in business. When you hear those words - BIG Data - you almost surely think of: HUGE financial services firms scoring terabytes of historical and current risk data GLOBAL telecommunications companies mining petabytes of structured and unstructured data INTERNATIONAL retailers repricing hundreds of thousands of products across
