Blogs

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Gerhard SvolbaFebruary 19, 2016 0

SAS® Text Analytics and Text Mining in Action: Experiences From a ‘Self-Trial’ With SAS® Contextual Analysis

Don’t get me wrong. I have no doubt in the capabilities of our SAS products and SAS solutions! But I wanted to get a firsthand experience of our new solution for text analytics, SAS Contextual Analysis 14.1. And the result is very convincing! But let’s start from the beginning. Functions

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Machine Learning

Simran BaggaJanuary 22, 2016 0

To data scientists and beyond! One of many applications of text analytics

Hi, there! First of all, let me introduce myself, as this is my first blog. I am Simran Bagga, and three weeks ago I became the Product Manager for Text Analytics at SAS. This role might be new to me, but text analytics is not. For the past 12 years,

English

Machine Learning

Christina EngelhardtDecember 22, 2015 0

Come chat with us!

In today’s world of instant gratification, consumers want – and expect – immediate answers to their questions. Quite often, that help comes in the form of a live chat session with a customer service agent. The logs from these chats provide a unique analysis opportunity. Like a call center transcript,

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