Tag: Automated Analysis

Advanced Analytics | Analytics | Data for Good
Melanie Carey 0
Take customer care to the next level with automated prediction in SAS Visual Analytics

What is automated prediction? Automated prediction, in less than a minute, runs several analytic models (such as decision trees, gradient boosting, and logistic and linear regression) on a specific variable of your choice. Most of the remaining variables in your dataset are automatically analyzed as factors that might influence your specified variable. They are called underlying factors. SAS then chooses the one model (champion model) that most accurately predicts your target variable. The model prediction and the underlying factors are then displayed. You can adjust the values of the underlying factors to determine how the model prediction changes with each adjustment.

Analytics | Artificial Intelligence | Data Visualization | Machine Learning | Programming Tips
Melanie Carey 0
How SAS Visual Analytics' automated analysis takes customer care to the next level - Part 3

In the second of three posts on using automated analysis with SAS Visual Analytics, we used the automated analysis object to get a better understanding of our variable of interest, X-Sell and Up-sell Flag, and how it is influenced by other variables in our dataset. In this third and final

Analytics | Artificial Intelligence | Data Visualization | Machine Learning | Programming Tips
Melanie Carey 0
How SAS Visual Analytics' automated analysis takes customer care to the next level - Part 2

In the first of three posts on using automated analysis with SAS Visual Analytics, we explored a typical visualization designed to give telco customer care workers guidance on customers most receptive to upgrade their plans. While the analysis provided some insight, it lacked analytical depth -- and that increases the risk of  wasting time, energy and

Analytics | Artificial Intelligence | Data Visualization | Machine Learning | Programming Tips
Melanie Carey 0
How SAS Visual Analytics' automated analysis takes customer care to the next level - Part 1

You're the operations director for a major telco's contact center. Your customer-care workers enjoy solving problems. Turning irate callers into fans makes their day. They also hate flying blind. They've been begging you for deeper insight into customer data to better serve their callers. They want to know which customers