Here at SAS Publishing, we’ve started the new year off with a bang, particularly when it comes to conferences. We’re attending a number of new shows in addition to the usual lineup this year. Visit our booth, meet our authors, check out our new and forthcoming titles, and talk with
Bad customer service experiences burn into our brains, creating permanent recall. And although we rightfully expect good customer service across the board, truly exceptional customer care is also unforgettable. This month, I featured an interview with SAS Publishing sales representative Sharon Brandon in the new issue of SAS Publishing News.
JSM, Miami Beach, FL, July 31–August 3 Miami Beach in August is hot. Ridiculously hot. Almost as hot as our preview copies at this show. Conference goers were extremely excited about a number of our upcoming statistics titles, including Customer Segmentation and Clustering Using SAS® Enterprise Miner™, Second Edition, by
You’ve gotten to know Stacey Hamilton; now it’s time to learn more about SAS Press acquisitions editor John West! John West typically works on programming and statistics titles and has been with SAS Publishing for 22 years: He started at SAS as a proofreader, then moved into technical editing where
I bet that many of you reading our blog are familiar with accomplished SAS users and authors Lauren Haworth, Cynthia Zender, and Michele Burlew. Together, they form a powerful triumvirate of SAS experience. If you get a chance to pick up their book Output Delivery System: The Basics and Beyond
The 2011 Joint Statistical Meetings (JSM) will be from July 31-August 3 in Miami Beach. Look for acquisitions editor and SAS Press conference mega-maven Shelley Sessoms at the SAS Publishing booth (#504). Shelley can talk with you about: New and forthcoming statistics-related books from SAS Press, including Statistical Analysis for
