How many times a day do you search (or “Google”) how to do something with a product, the best ways to perform “X,” or for help with a problem? Chances are it’s a lot, and when you do, you likely land on a forum where your peers have posted answers
I recently caught up with Dr. Tom Davenport, analytics thought-leader and author of Big Data @ Work, in Dublin, where we talked about big data, the Internet of Things and Hadoop. I'll be sharing the conversation here with you in two parts. You'll find part one below, and you can check
This post is a nod to one of my favourite plays, The Importance of Being Earnest by Oscar Wilde. As the title ‘Data Scientist’ becomes more common, what can we gain about the importance of titles and labelling from this century old play? For those that haven't read it, the
The rise of analytics and big data presents a once-in-a-generation opportunity for organisations to put themselves at the cutting edge, to create a competitive advantage by developing a culture of analytical success within their organisation. Yet most seem unable to grasp the opportunity that is within their reach. Eric Hoffer
I’ve written about using text analytics to capture comprehend and act on the voice of the customer on this blog before. Recently, I recorded a short presentation that outlines how text analytics provides insight from all of the customer experience data that you collect, not just review data from social
After attending the SAS Day at Texas A&M University on Oct. 2, I came away with a new perspective on some of the different educational offerings to help fill the analytic talent gap (which according to studies and research continues to grow). In essence, there is a yin and yang of
Today’s self-parking cars are a marvel, but that’s nothing compared to what’s just around the corner: Autonomous vehicles that can taxi you efficiently around a city, onboard navigation systems that warn of bad drivers or traffic jams nearby and offer safer, quicker alternative routes; trucks that haul commerce safely and
Next week I will be presenting at the Cornell Hospitality Research Summit on big data and revenue management. In preparation for the Summit, I have recorded a short presentation that outlines how big data can help augment revenue management. Alex Dietz talks about how big data can help revenue management.
You might assume that a battle-tested businessman with a gruff exterior and a taste for salty language lacks an inner child, but you’d be wrong. Exhibit A is this little-known fact: I have a soft spot for animated Disney movies. Now, I could try to bluff a bit and say
I wrote “Business Transformation” to guide leaders through a journey to transform their organizations. I included methodologies and examples gathered throughout my 29-year consulting career to assist them. Every executive and leader focuses on how to use resources to produce value. Of course, value can be defined in many terms
