Author

Rachel Alt-Simmons
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Business Transformation Lead - Customer Intelligence Practice

Rachel Alt-Simmons is a business transformation practitioner whose expertise extends to operationalizing analytic capabilities vertically and horizontally through organizations. As the Business Transformation Lead for customer analytics at SAS Institute, she is responsible for redesign and optimization of operational analytic workflow, business process redesign, training/knowledge transfer, and change management strategies for customers. Prior to SAS, Rachel served as Assistant Vice President, Center of Excellence, Enterprise Business Intelligence & Analytics at Travelers, and as Director, BI & Analytics, Global Wealth Management at The Hartford. Rachel Alt-Simmons is a certified Project Management Professional, certified Agile Practitioner, Six Sigma Black Belt, certified Lean Master, and holds a post as adjunct professor of computer science at Boston University’s Metropolitan College. She received her master’s degree in Computer Information Systems from Boston University.

Analytics | Data Management
Rachel Alt-Simmons 0
Companies are finding the most profitable growth opportunities

In this panel discussion, a diverse group of companies from different industries are finding profitable growth opportunities through analytics. We’re joined by: Jim Foreman, Director of Circulation Analytic, Staples Halina Karachuk, VP Innovation, AXA Equitable Life Barb Buettin, Director, CRM – Enterprise Information Management, Chico’s Nelle Schantz, Sr. Marketing Director,

Analytics
Rachel Alt-Simmons 0
Cross-business strategies for analytics

How can you find and act on information hidden in customer interactions? How can you use this information to create profitable results and create a consistent customer experience? It’s not just about sales and marketing teams interacting with the customers anymore. The entire organization must align drive a good, consistent

Rachel Alt-Simmons 0
The operational risk dilemma: Prevent the fire

Ideally, enterprise risk management (ERM) is a centrally managed process in which the chief risk officer (CRO) retains responsibility for setting overall governance policies and monitoring all risk management functions. With reactions to the financial crisis of 2008 still in full swing and new solvency and capitalization requirements coming from

Rachel Alt-Simmons 1
Canadian spoken here!

I had the opportunity to visit my friends north of the border recently. I presented on the topic of centers of excellence at a SAS breakfast meeting during the Insurance Canada technology summit. This was really my first opportunity to spend time with Canadian insurers and some of my SAS

Rachel Alt-Simmons 0
Five reasons to get out in the field

I've spent some time on the road lately. And in the sky. And in many airport terminals. I'm not complaining, though. In fact, I'd like to share a brief list of reasons why I enjoy getting out in the field: Meet interesting clients This is the primary goal of traveling.