This is the first of two articles looking at how to listen to what your customers are saying and act upon it – that is, how to understand the voice of the customer. Over the last few years, one of the big uses for SAS® Text Analytics has been to
I should have expected it! The end of January/beginning of February always seems to bring some kind of major snow event in the East. Here in Cary, NC we experienced only a couple of inches of snow, but that snow covered a solid inch of ice underneath. Several hundred miles
Infographics are all the rage today. Open any magazine or newspaper and we see data and numbers everywhere. Often, such information is displayed by adding some graphical information to add context to the data. A couple of good examples are Communicating numeric information, and Facts about Hot Dogs. Riley Benson, our UX
