Insurance trends & predictions

From quote to claim, insurers around the world confront similar challenges. In the face of climate change, economic turbulence and regulatory volatility, they’re pressed to detect fraud, maintain compliance and manage risk. All while keeping customers happy and delivering profitability.

SAS experts have made some predictions of what 2026 will bring for insurance companies that rely on analytics and AI technology. They anticipate a breakthrough year, where AI will no longer be seen as just an accessory but will be used as a core engine to drive the business' operating system.

A Fortune 500 insurer will begin phasing out policy admin systems in favor of insurance copilots in 2026. Some large insurers have already signaled their intent to invest big in AI technologies. And SAS’ survey data shows that insurance executives have a high level of trust in generative AI – twice as high as for machine learning, in fact.

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