Detecting and preventing fraud isn't easy. Many tools and techniques are required, and while the digital age and advanced technologies have made fraud much easier in many ways, those same technologies have opened up new ways to combat it. One of those comes in the form of social network analysis,
Government pensions at the state and local government level have come under attack in recent years over their viability. Much of this attack has been political and is being used to go after unions and pensioners who tend to support one party or another. State and local governments work hard to maintain viable
This is a dramatic interpretation of an actual conversation I recently had with the CIO of one of North Carolina’s leading cities. We discussed his experience using data quality, data integration, business intelligence and analytics in the daily operation of the city. I may have taken some...well, a lot of
“Ohio links teacher pay to test scores” was the headline of a recent CNN School of Thought blog. Yikes! With a headline like that, teachers might start heading for the hills. I kept reading through the blog hoping that it would better explain Ohio’s policy to use student growth data
Recently, there has been lot of uproar and confusion about the Supreme Court ruling on the constitutionality of the Affordable Care Act. Many were surprised by the ruling, and others, while happy it was upheld, are concerned about the constitutional questions that arose due to the way the ruling was
My sleep patterns are erratic (and somewhat torturous) – they range from sleeping solidly for eight hours a clip to me wandering aimlessly about the house at 3am. Unfortunately, the latter was the reality during the wee hours of Friday, July 20; I was up watching ESPN (my typical late
Fire department operations are very complex, with multi-faceted missions that include not only fire prevention and suppression, but emergency response and fire inspections. These must be coordinated with area growth and development decisions, and water system management decisions. When a fire or an emergency occurs, the right equipment, with the right people,
We've introduced the topic of the Four E's and discussed the role of analytics in Enforcement and Engineering. Now let's delve into Emergency Response. A quick emergency response can make all the difference in saving the lives of crash victims. Many vehicles can now communicate directly with emergency responders immediately after
Most management literature and studies posit that organizations with a clear mission and work objectives, understood by all levels of the organization, are the most productive. The key to that success is effectively communicating the mission, agreeing on key performance indicators and giving employees at all levels access to relevant
We've all heard of her. A little blond girl with a penchant for trespassing, and very finicky preferences in mattresses and breakfast food. Unfortunately, Goldilocks isn't just part of a fairy tale, she is alive, well, and causing havoc throughout government. If you haven't made the connection yet, "bear" with
In 2011-2012, North Carolina became one of many states to restructure their educator evaluation system to incorporate student growth. The NC Department of Public Instruction commissioned the external expertise of WestEd to evaluate various growth models and recommend value-added technology that would help them best meet their mission of using meaningful evaluation to
When I was growing up, summertime always meant a road trip to see my grandparents and great-grandparents in Concord, California, just outside San Francisco. Most of our time in Concord was spent shuffling between relatives but my parents always made time for a day trip into San Francisco. On these
In the summer of 2010, the LA Times made national waves by publishing Los Angeles Unified School District’s teacher names and value-added estimates. The New York Times followed suit in February, 2012, ranking New York City’s teachers based on their value-added ratings. While these bold actions may satisfy some parents
We're at stop #3 on the crash analytics highway. We've introduced the topic of the Four E's and have discussed the role of analytics in Enforcement. Now let's talk about Engineering. Safety, reliability and accessibility are all key components in road design. Traffic engineers work to make the driving environment
With the rapid changes in our education systems regarding new standards, assessments, accountability and evaluation, teachers are rightfully feeling the pressure of being underprepared. The majority of teachers were not trained or certified with these rigorous systems in place. Recognizing that higher education institutions need to play an active role
Last week I introduced this series. Today I begin to dive deeper into each of the four E's. First up? Enforcement. In 2009, there were 5.5 million police-reported traffic crashes. Law enforcement officers work diligently to prevent crashes by enforcing traffic safety laws pertaining to, among other things, seat belt
The leading cause of death for Americans between 5 and 34 isn’t what most would expect. It’s not disease or acute illness. It’s traffic crashes. The good news is that the number of highway deaths has steadily decreased the last few years, yet crashes still cause more than 30,000 fatalities and
A 23-year Harvard and Columbia University study was recently published shedding new light on the long-term impacts of teachers with both high and low value-added estimates. Researchers Chetty, Friedman, and Rockoff tracked math and reading assessment data on over 2.5 million students from 1989-2009. They then incorporated 90% of these
As public safety officials leaf through their favorite criminal justice periodical they are greeted with pages and pages of analytics advertisements. These ads are laden with promises of robust and scalable solutions, improved efficiencies and, yes, the promise of prediction. While reading the advertisements, the mental conversation may go something
A few weeks ago, in Northern Virginia, a 30 foot highway sign fell onto I-66 and landed on a passing pickup truck. Fortunately, no one was hurt, but it drew media attention and caused motorists in the area to wonder about the safety of other signs and the transportation network
Teachers have more than enough to juggle each day, lacking the time to search for, and find, high-quality curricular resources online. When I would search for lesson plan supplements, I would often get lost in Google's abyss of results, spending far too much precious time sifting through mediocre materials. Until
The American Association of State Highway Transportation Officials recently released a top 10 list of transportation issues that will be “talked, written or tweeted and legislated about” in 2012. As expected, funding constraints and Congressional action on reauthorization appear on the list but the group also notes that natural disaster
My colleague, Steve Serrao, just published a blog post on the proliferation of varied law enforcement approaches and their related phraseologies. After reading, I concur – hence, this blog’s title. I am not a huge fan of the term “predictive policing”. While others may love it and live it, and
The single most costly employee benefit for any organization is health insurance, and the price is going up. From 2003-2009, the costs per hour worked for employee health insurance increased from $1.03 to $2.00. These costs continue to increase from 5%-7% per year. The reality is that employee health insurance costs will continue
Many cities and counties are taking the lead of private industry and developing 311 call centers to consolidate incoming calls for service and information requests from citizens. The business advantages are clear: Citizens have one number to call for service and information rather than having to waste time searching for
All too often an unspeakable tragedy leads to a needed policy or operational change through a newly-realized criminal justice system gap. While we continually work to minimize existing gaps, the reality is that as law enforcement evolves, so does the crime and so do the criminals. In recognition of those
Cities and counties are responsible for building and maintaining the infrastructure to support a broad range of services. Local governments must develop and implement multiyear capital projects plans that provide infrastructure for things such as jails, courts, public office buildings, streets, bridges, parks, athletic complexes and community centers, water treatment
A’s in the front, Z’s in the back. How many of us grew up sitting in alphabetical order next to the same few classmates throughout school? While this is a quick and efficient way to learn student names, which is no easy task, it is not the most effective way
During one week in December, two separate transportation agencies within the federal government made two major announcements. First, the National Highway Traffic Safety Administration (NHTSA) – the government agency responsible for guiding traffic safety initiatives on the nation’s highways announced that crash fatalities had declined to record low rates. Just
Local governments are not immune to the rising demand for more accountability in government run services and programs, and the expenditure of public funds. Elected officials and citizens alike want to know what these programs accomplish for the public investment made. To date, the response to these questions and demands has been
