Our customers confirmed that it really does not matter to them whether the selection of goods, pricing or advertising are chosen by machine, or by a human buyer.
Customer experience is a team sport - insurance industry claims processing
Analytics makes it possible to uncover complex or organized fraud that rules-based systems would miss.
And as survey fatigue kicks in, challenges in customer satisfaction and NPS scoring abound: will data be still representative or will it become increasingly biased?
Mit der Firma Sixt fing alles an. 2008 haben SMILE.AI eine Customer Experience Plattform für den Autoverleiher entwickelt.
Transforming into an analytics-powered company is the ambitious goal of many of today’s organisations. The key to success relies not only on the adoption of advanced technologies but mostly on people who are able to connect artificial intelligence to the business processes, taking advantage of algorithms, insights and automation. Among
As AVT expands into domain specific topics, the shape of the programme will evolve. I am looking forward to seeing what the next cohort of participants will choose to love about AVT.
I caught up with Jaimy van Dijk, one of our youngest female SAS Data Scientists who has proven herself to be a true Rockstar.
Voor een succesvolle digitale transformatie is een innovatiecultuur noodzakelijk. Hoe realiseer je dit in de publieke sector?
Musik neu labeln mit KI: "Und irgendwann stand vor uns ein Gewinn von 10.000 Euro. Wir wussten nicht, was wir damit machen sollten.“
