To foster digital business transformation, banks need to redesign both internal and customer-facing processes to embed data-driven decision-making.
Im Gespräch mit Wissenschaftsministerin von Baden-Württemberg Theresia Bauer und prenode Gründern Dr. Schüritz und Dr. Hirt.
#WirvsVirus: Die Corona-Krise ist zur Offenbarung geworden. Sie zeigt, wo die digitalfittesten Köpfe sitzen: mitten unter uns im Home-Office.
Our customers confirmed that it really does not matter to them whether the selection of goods, pricing or advertising are chosen by machine, or by a human buyer.
Customer experience is a team sport - insurance industry claims processing
Analytics makes it possible to uncover complex or organized fraud that rules-based systems would miss.
And as survey fatigue kicks in, challenges in customer satisfaction and NPS scoring abound: will data be still representative or will it become increasingly biased?
Mit der Firma Sixt fing alles an. 2008 haben SMILE.AI eine Customer Experience Plattform für den Autoverleiher entwickelt.
Transforming into an analytics-powered company is the ambitious goal of many of today’s organisations. The key to success relies not only on the adoption of advanced technologies but mostly on people who are able to connect artificial intelligence to the business processes, taking advantage of algorithms, insights and automation. Among
As AVT expands into domain specific topics, the shape of the programme will evolve. I am looking forward to seeing what the next cohort of participants will choose to love about AVT.
