Hidden Insights

Artificial Intelligence | Internet of Things | Machine Learning

Isabelle Wirth3 September 2019 0

Miele interview: Why are networks important for digitisation in IoT?

IoT projects show through their versatility again and again how important interdisciplinary cooperation and partnership formation between companies is nowadays. In order to guarantee success, organisations must pay special attention to the interaction of hardware, software and research. The European 4.0 Transformation Center (E4TC) on the campus of Aachen University, Germany,

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Manufacturing

SAS Events

Hidden Insights: SAS Scotland plays host as it bids to defend title

Sebastien Charrot30 August 2019 6

SAS Scotland plays host as it bids to defend title

SAS is once again organising a global football tournament open to SAS offices around the world, with the event now in its 20th consecutive year. After winning last year’s tournament in a dramatic penalty shootout against the USA, we at SAS Scotland are looking forward to defending our title in

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Analytics

Hidden Insights: Being a SAS Academic Mentor

Joseph Kneen29 August 2019 0

Being a SAS Academic Mentor

I am Joseph Kneen from SAS Ireland, and I want to share my story about my passionate work with students here at Dublin. In recent years what I have really loved doing is passing on knowledge, teaching others to use and get the most from technology. An added advantage is that I have a good excuse to go off and learn other

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Analytics

Hidden Insights Innovation at scale The need for immersive experiences

Ilanite Keijsers28 August 2019 1

Innovation at scale: The need for immersive experiences

Analytics-led innovation has become essential to respond to the rapidly evolving digital economy and associated consumer expectations. A preliminary reading of our Innovation at Scale study suggests that it is essential to access data across internal silos and organisational boundaries. Part of the solution is innovation spaces that encourage collaboration

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Analytics

Hidden Insights: Are managers seduced by the sweet elixir of open source

Inge Krogstad23 August 2019 0

Are managers seduced by the sweet elixir of open source?

IT managers see the potential for cost-cutting from transitioning application development to open source software (OSS). Today, companies can hire recent college graduates with skills in open source development and avail themselves of the free software. But is all that glitters really gold? Users groups and more formal workgroups are

English

Artificial Intelligence

Hidden Insights: Insight with impact deploying analytics on the frontline

Sebastien Charrot21 August 2019 2

Insight with impact: Deploying analytics on the front line

The impact of analytics on our daily lives can sometimes feel abstract and indirect. Even important decisions made using analytics – like an employer deciding whether to give you an interview – often take place behind a screen, in a location far away from us. Data-driven decisions like these are no

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Analytics | Fraud & Security Intelligence

Hidden Insights: IT continues to be unfair…

Colin Gray20 August 2019 1

IT continues to be unfair

It’s been over a year since my previous blog post, so it seemed like a good time for a refresh. Also, it’s just over a year since the EU implemented GDPR. This regulation promised users could take back control of their data and opt-in/opt-outs, while businesses could get fined up

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Government | Retail

Analytics

Hidden Insights: So what is a data scientist

Andy Davies19 August 2019 0

So what is a data scientist?

The concept of analysing increasingly complex data to inform decision making is very relevant to policing today. Data science can and should support modern police forces to serve their communities. But what do we mean by data science and data scientists? One dictionary definition of a data scientist is: “a

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Analytics

Hidden Insights: Harnessing data to build deeper, more profitable customer relationships

Steve Perks16 August 2019 0

Harnessing data to deepen the relationships to your customers

In a world of fast, convenient, personalized service, customers expect businesses to go the extra mile to meet their expectations. How can organizations establish closer relationships, especially in crowded markets? With industry disruptors nipping at their heels, established companies are looking for fresh ways to strengthen relationships with new and

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Retail

Analytics

Hidden Insights: The power of AI is undeniable, but can they replace call centers?

Kelly Lu15 August 2019 0

The power of AI is undeniable, but can they replace call centres?

When we hear the words AI and call centres, we immediately imagine dialling a number, only to be greeted by a semirobotic voice (think Siri or Google). While it’s true that AI can be more efficient than humans (at some things), does it really mean that human call centre agents

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Blogs

Blogs

English